Sr. Software Engineer (Data and Personalization)

WHO WE ARE

Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for consumers. Our team is made up of truth tellers, change agents, and consumer advocates who investigate and build coalitions to fight for fairness and justice in the marketplace for consumers. We leverage our evidence-based approach to demand safer products, a healthier environment, and equitable services for everyone. 

Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees.

OVERVIEW

Consumer Reports (CR) is an 89-year-young, non-profit, with a mission to create a fair and just marketplace for all, focusing on Safety, Sustainability, Financial Fairness, and Digital Rights. The organization is on a multi-year journey to transform how we use Data and AI more strategically. Customer Data is at the heart of our ability to understand, engage, and empower consumers — enabling us to drive personalized experiences responsibly.

As a Software Engineer (Data and Personalization), you will  develop and optimize data-driven solutions and integrations that enable personalization, experimentation, and insights across CR’s martech and digital ecosystem. You will partner with product, marketing, analytics, data and technology teams to power data pipelines, experimentation, analytics and real-time personalization features.

This is a hybrid position, with preference for candidates in the tri-state area.

How You’ll Make An Impact

As a Software Engineer (Data and Personalization), you will be hands-on in building and scaling data solutions that directly shape CR’s member experiences. On a daily basis, you’ll contribute in the following areas:

• Data & Analytics Engineering: Build and optimize scalable data pipelines across lakehouses, data warehouses, and curated data marts, ensuring clean, high-quality data that serve diverse organizational needs.
• Customer Data and Personalization Integrations: Connect customer data ecosystem with auxiliary platforms/tools that enable event/data collection, audience segmentation, campaign orchestration, customer engagement, and experimentation—ensuring seamless flow of data to power personalized consumer journeys.
• Business Intelligence (BI): Deliver analytics-ready datasets and create dashboards in Tableau to measure personalization impact and inform decision-making

ABOUT YOU

You’ll Be Highly Rated If:

• You have the right foundation: Bachelor’s degree in a STEM with strong computer science and engineering fundamentals
• You have relevant experience: 5 years of hands-on experience working on projects involving customer data and analytics engineering, ideally with exposure to modern CDP, personalization and MarTech platforms (e.g., Segment, Braze, Optimizely)
• You have relevant skills. Proficiency in SQL, Python, and PySpark, with experience building and optimizing scalable pipelines on Databricks. Working knowledge of AWS cloud services and Tableau.

You’ll Be One Of Our Top Picks If:

• You have experience with AI and ML. Familiarity with applying machine learning models, recommendation systems, or behavioral analytics to power real-time, hyper-personalized experiences.
• You understand Customer Data Platforms (CDPs). Experience working with CDPs to enable a 360-degree customer view that supports product and marketing initiatives.

FAIR PAY AND A JUST WORKPLACE

At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation informed by location, as well as the candidate’s particular combination of knowledge, skills, competencies, and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC.

Salary ranges

• NY/California: $145K-$155K annually
• DMW/Massachusetts: $135K-$145K annually
• Colchester, CT and additional approved CR locations:  $125K-$135K annually

Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws.  Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.