Director, Enterprise Planning & Performance

WHO WE ARE

Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for consumers. Our team is made up of truth tellers, change agents, and consumer advocates who investigate and build coalitions to fight for fairness and justice in the marketplace for consumers. We leverage our evidence-based approach to demand safer products, a healthier environment, and equitable services for everyone. 

Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees.

OVERVIEW

CR’s Enterprise & Strategy team is the driving force behind our organization. This team leads our strategic vision and planning, overseeing initiatives that enhance our operational effectiveness, drive impact for consumers, improve the marketplace, and position CR for long term success. 

As Director, Enterprise Planning and Performance, you’ll be the architect and operator of CR’s enterprise planning and performance management system — the engine that keeps strategy, execution, and accountability aligned. You’ll translate the organization’s strategic priorities into clear, measurable objectives and build the frameworks that track progress, surface insights, and drive continuous improvement.

Reporting to the Chief Strategy Officer, this role partners closely with senior leadership, Finance, and cross-functional teams to ensure CR’s goals are not only well-defined but can be implemented — linking strategic ambition with operational discipline. You’ll shape how CR plans, measures, and manages performance across the enterprise, enabling better decisions, stronger execution, and greater impact for consumers.

If you thrive at the intersection of strategy, operations, and impact—and want your work to matter to millions of consumers—you’ll feel at home here.

This position is hybrid. Candidates should reside within 75 miles of Yonkers, NY. This position is not eligible for visa sponsorship or relocation assistance.

How You'll Make An Impact

You will lead the processes, frameworks, and rhythms that keep CR’s strategy on track and moving forward. On a regular basis, you may:

• Lead enterprise planning and performance cycles—including quarterly business reviews (QBRs) and annual planning—to align goals, resources, and outcomes.
• Establish clear frameworks and governance for setting, tracking, and reporting on organizational priorities.
• Partner with Finance and other business units to link planning to budgeting and resource allocation decisions.
• Own enterprise KPIs and dashboards in partnership with cross-functional teams, surfacing insights to drive accountability and action.
• Facilitate cross-functional coordination to identify where strategic pivots, reallocation, or operational shifts are needed.
• Serve as a trusted advisor to the Senior Leadership Team on enterprise effectiveness, operating cadence, and strategy execution.

ABOUT YOU

You’ll Be Highly Rated If You:

• Have proven experience leading strategic or operational planning processes in a complex, matrixed organization.
• Can combine strong systems thinking with executional rigor—and are able to see the big picture and manage the details.
• Are fluent in performance frameworks (OKRs, KPIs, balanced scorecards) and enterprise dashboards.
• Excel at organization, communication, and influencing without formal authority.
• Thrive in dynamic environments and can adapt frameworks to meet evolving business needs.

You’ll Be One Of Our Top Picks If You:

• Have deep experience in strategic planning, operations, or business management, ideally in a complex or mission-driven organization.
• Bring strong financial and analytical acumen, and are comfortable using modern planning, data and dashboard tools (e.g., AI-enabled platforms, modeling software).
• Have a track record of improving organizational performance rhythms and enabling better enterprise decision-making.

FAIR PAY AND A JUST WORKPLACE

At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation.The target salary range for this position is $200K-$225K. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will be informed by the candidate’s particular combination of knowledge, skills, competencies, and experience.  We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC.

Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws.  Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.