Senior Manager, Benefits

About the Opportunity

We are seeking a passionate Senior Manager, Global Benefits to join our growing People Team. This role will report to the VP, Total Rewards and will be responsible for the administration of global employee benefit and wellness programs, including medical, dental, vision, time off, life insurance plans, disability, and retirement plans. 

This is a unique opportunity to join a fast-paced company during a period of rapid growth, where you will have an immediate impact by helping us design and scale our benefits programs and wellness initiatives around the world. You will be fully dedicated to the wellbeing of our employees, while helping the company stay aligned to its strategic goals. What’s more, you get to work with bright, hard-working people who want to solve interesting problems. 

If you describe yourself as a customer-centric team player who wants to help the business scale and grow, we want to hear from you!

What to expect? 

• Directly build and support benefits and wellness programs across the United States, Germany, United Kingdom, Ireland, Denmark, and Netherlands; plus support employees employed via EOR in Australia, France, Canada, Finland, and Sweden
• Partner with our brokers, plan administrators, and vendors to set up, administer and scale competitive benefits, wellness, and retirement plans for ~800+ employees globally
• Oversee a US-based Benefits Specialist, who provides day-to-day support for US employees on benefit plans and manages leave of absence tracking and execution
• Partner with EMEA People Ops team to provide stronger global benefits and wellness support to EMEA employees 
• Review our global benefit offerings regularly to ensure we are globally aligned to our total rewards value proposition and company growth strategy while mindful of market-specific dynamics and compliance
• Lead the selection and implementation of new benefits vendors as needed, in partnership with our Legal, Payroll, and People Technology teams
• Lead renewal process for all benefits plans and manage the annual benefits open enrollment process from start to finish
• Analyze program usage and effectiveness and make recommendations for improvements
• Oversee global time off policies and programs, including personal / vacation time, sick time, parental leave, local statutory leave, and holiday programs
• Lead benefits communication efforts to ensure employee awareness, education and understanding (including written communications and presentations) 
• Oversee the design, administration, and compliance of the U.S. 401(k) plan, including plan governance, annual nondiscrimination testing, Form 5500 filing, and coordination with payroll and recordkeepers to ensure accurate and timely contributions

What you need to be successful

• 8+ years of progressive HR experience, including aligning and administering global benefits programs (experience with US and EMEA benefits required)
• Demonstrated track record of successfully building a business function in a rapidly scaling global organization
• A solid understanding of legislation and compliance items related to benefits and leave administration
• Excellent communication, collaboration, and interpersonal skills; including the ability to partner with teams across the business to implement new programs
• Strong project management experience
• Ability to work “high and low” - this role will require you to think and plan at 30,000 feet, direct traffic from the tower, and sometimes execute details from the runway
• Experience managing time off, leave of absence, and open enrollment in an HRIS system (such as Workday) a plus

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. 

Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Salary Range: $191,000 - $259,000
[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

#LI-Hybrid #LI-SD1

Who are we?

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.

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