Associate Partner Account Manager

About the opportunity

We’re looking for a commercially minded and partner-obsessed Associate Partner Manager to join our Australia Partnerships team. In this role you’ll manage partnerships who are new to Contentful, just starting their partnering journey with us, or see the opportunity to grow their business alongside us in-market.

You’ll act as a trusted advisor – getting to know your partners' businesses, helping them see the value in partnering with Contentful, and working with them to drive joint go-to-market success. Your role will be central to generating pipeline, delivering on scalable value add programs, and unlocking partner potential across the region.

This is a lead-generating and commercially oriented role focused on building the foundation for long-term partner impact and customer success in region.

What to expect?

• Partner Portfolio Management: Own and grow a diverse partner portfolio across ANZ, focusing on those in early-stage, reactivated, or yet to be scaled growth mode.
• Partner Discovery: Build strong relationships and develop an understanding of each partner’s business model, solution offering, and strength in-market positioning.
• Prioritization: Analyze data and trends around partner potential and prioritize engagement based on alignment, interest, ability, and joint business opportunity.
• Lead Generation & Pipeline: Identify, activate, and influence opportunities through and with partners to generate and accelerate pipeline for the region.
• Joint Business Development: Support partners in understanding Contentful’s value proposition and uncovering joint use cases and go-to-market opportunities.
• Partner Experience & Advocacy: Be the first point of contact for your partners, solving challenges and advocating for their success internally.
• Scalable Engagement: Build and refine repeatable engagement programs that enable you to work efficiently at scale across a large partner base.
• Cross-functional Collaboration: Work with Sales, Marketing, Solutions Engineering, and other teams to develop and support partner initiatives and drive measurable outcomes

What you need to be successful?

• Commercial acumen – you’re energized by identifying opportunities, qualifying impact, and growing pipeline and value through meaningful partner relationships.
• Analytical mindset – you’re comfortable evaluating partner potential using data, market knowledge, intellectual curiosity and structured qualification frameworks.
• Relationship builder – you’re curious, empathetic, insightfully probing and great at getting to know a partner’s business and value proposition.
• Operationally strong – you can manage a high volume of partners with clarity and consistency, and you’re confident navigating systems and tooling.
• Strong communicator – you’re able to drive partner engagement through clear, persuasive communication across all channels
• Passionate about Partnerships – you are experienced in developing and accelerating commercially oriented relationships and believe in a better together vision

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Healthcare packages and time off programs are available through Remote.com, or your contracting agency. 
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• A personal education budget to improve your skills and grow in your career 
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

The role may occasionally require in-person collaboration or attendance at Sydney-based meetings, so proximity to Sydney is preferred but not mandatory.

#LI-Remote #LI-SD1

Who are we?

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.

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