Position Summary
The Bookkeeper / Office Support is a dual-function role that keeps the financial and administrative engine of Contractor General running accurately and efficiently. On the bookkeeping side, this person owns day-to-day financial recordkeeping — AP/AR, reconciliations, financial reporting, and supporting tax and audit preparation. On the office support side, they are the operational backbone of the branch office — handling customer-facing interactions, processing invoices and receipts, and making sure the administrative side of the business stays organized and professional.
Contractor General is a company in build mode. This role requires flexibility, a willingness to pitch in where needed, and comfort operating without a fully defined playbook. The right person is detail-oriented, trustworthy with confidential information, and brings a customer-first attitude to everything they do.
Key Responsibilities
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Bookkeeping & Financial Management
- Maintain accurate financial records using bookkeeping software (QuickBooks or similar) and Google Sheets
- Process accounts payable and receivable — paying bills, collecting outstanding balances, and managing creditor payments in a timely manner
- Reconcile all accounts on a regular basis to ensure accuracy and identify discrepancies
- Prepare financial statements, income and expenditure reports, and accounting summaries for management review
- Draw up the trial balance and year-end balance sheet
- Calculate and assist with tax preparation; stay current on applicable state and federal financial regulations
- Assist with audit preparation and provide supporting documentation as needed
- Maintain and secure all financial records — current and historical — in an organized and confidential manner
- Manage the petty cash fund, including tracking disbursements and replenishment
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Office Operations & Customer Service
- Process sales invoices, receipts, and returns accurately and in a timely manner
- Handle customer inquiries and complaints promptly and professionally, representing Contractor General in a positive and caring manner
- Maintain customer confidence by keeping service and financial information appropriately confidential
- Order and maintain office supplies inventory
- Maintain a clean, organized, and professional work environment
- Participate in ongoing training and professional development to stay current with relevant tools, regulations, and best practices
Other Duties
- Support the General Manager and broader team with administrative tasks, special projects, and operational needs as the business grows and evolves
- Other duties as assigned — we are building something here, and everyone on the team pitches in
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Qualifications
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Required
- High school diploma or equivalent
- 2+ years of experience in bookkeeping, office administration, or a similar role
- Proficiency with bookkeeping or accounting software (QuickBooks or similar)
- Strong working knowledge of Google Workspace, particularly Google Sheets
- Solid understanding of basic accounting principles and financial recordkeeping
- High degree of accuracy, attention to detail, and organizational ability
- Strong interpersonal and communication skills with a customer-first attitude
- Ability to handle sensitive and confidential information with discretion
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
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Preferred
- Associate’s degree in Accounting, Business, or a related field
- Experience in construction supply, building materials, or a trade-based business
- Familiarity with accounts payable and receivable in a product distribution or manufacturing environment
- Experience supporting HR or personnel administration functions
- Exposure to inventory reconciliation or operational cost tracking
- QuickBooks certification or equivalent credential
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