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Account Executive

London, UK

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

We’re seeking an Account Executive to join our Sales team. The Account Executive will report directly to the Head of Sales.

What You’ll Do:

As an Account Executive, you’ll be responsible for developing business relationships and driving revenue across all properties in the CHG portfolio, in alignment with the company's growth strategy.

  • Maintain and grow knowledge of the Convene Hospitality Group's products and locations, and help in building the brand locally and regionally.
  • To possess a clear understanding of the portfolio's business plan, locally, regionally, and globally, ensuring that all personal targets are achieved to meet the overall sales objectives  
  • Conduct and coordinate thorough site inspections, virtual tours & demos, client appointments, and assist in account development meetings
  • Discover new local meeting and event decision makers, maintain and grow current and prospective clients, referral partners, and new business contacts. 
  • Rapidly respond to all client enquiries and other communication, and maintain up-to-date account details for all relevant key accounts that you are responsible for. 
  • Generate, negotiate, and close agreements to client specifications while adhering to internal pricing guidelines
  • Build your knowledge of the competitor set and begin to form relationships with counterparts in these properties.
  • Join on familiarisation trips with your colleagues to help showcase our business products to our existing and prospective business
  • Owns and cultivates several accounts that are selected based on location, volume, and spend.
  • Targeted at sourcing copycat accounts, with a focus on increasing market share across the global portfolio of brands and products.
  • Responsible for soliciting and securing repeat business associated with their allocated account deck and pipeline
  • Drive revenue through conversion of new and existing opportunities
  • Lead on and process all allocated enquiries promptly, aligned with CHG's sales strategy
  • Ensure that, in line with our ‘Client First’ Sales approach, all Meet & Greet’s are diarised /scheduled to increase client engagement and potential growth 
  • Where required, handle site tours on behalf of the U.K. Inbound Sales team 
  • Learn to create and maintain Account Plans for your allocated accounts and map out organisational structure to identify further growth opportunities 
  • Support the wider regional sales efforts in increasing market share and optimising value for clients across the portfolio's brands
  • Optimise client experience and maximise revenue opportunities through technology and other event upsells to create additional revenue channels
  • Aggregate and record key account intel, metrics, and feedback in Convene CRM to maximise insight

What We Look For:

  • Record of success in driving deals through prospecting, discovery, solution proposal, and closing new business
  • You are proactive and energetic, constantly thinking of ways to positively and significantly affect the business
  • You are relentless in the execution of tasks and possess strong organizational and time management skills
  • You are forward-looking, never complacent with the status quo, and you thrive in a constantly evolving environment
  • You’re not afraid to fail and readily learn from your mistakes
  • Outstanding communication and presentation skills
  • Demonstrated ability to collaborate effectively with cross-functional teams 
  • Alignment with CHG core values

We’re Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:

  • Health & Wellness: Private medical insurance, subsidised fitness and eye care, plus well-being and personal support programs. Because your well-being matters, inside and outside of work.
  • Time Off & Balance: 25 days annual leave, bank holidays, and company sick pay.
  • Financial Benefits: Bonus scheme, interest-free loans for rail travel or further education, and a Cycle to Work program. We invest in you so you can grow personally and professionally.
  • Growth & Recognition: Career development opportunities and programs to celebrate your achievements.
  • Community & Impact: Volunteer, donate, and make a real impact through your work.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

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