Sales Executive, Inbound
Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.
We are looking for a dynamic and results-driven Sales Executive to join the Inbound Sales Team in London. As a Sales Executive, you will play a pivotal role in supporting the team's efforts to drive revenue growth and expand our customer base. Your primary focus will be to identify and engage with prospective clients, providing personalised solutions to achieve sales goals. The Sales Executive role will report to the Head of Inbound Sales, UK.
What You’ll Do:
- Responsible for driving revenue for the portfolio through the qualification of all Inbound opportunities and maintaining great client and agency relationships
- Provide daily updates in a team format to the Head of Inbound Sales on existing sales opportunities and pipeline
- Qualify all Inbound enquiries, and deal professionally and effectively with all enquiries daily in line with the standard operating procedures
- Leads on conversion of all enquiries for 15 or fewer people for Meetings, Training & Events - Processing bookings up to contract and, where required, attends site visits and meet & greet opportunities
- Ensure enquiries for 15 or more people, upon qualification, are directed to the correct seller or account owner within the business
- Support team management and the wider teams in their reporting by ensuring CRM (inclusive of funnel notes) is updated in line with expectations, and provides clear and accurate activities
- Develop and maintain strong working relationships with all sales colleagues, both within the group and at the venue/operations level.
- Optimize conversion rates for both new and existing business.
- Become an expert in and maintain extensive knowledge of all venue locations within the CHG portfolio, including venue capacities, booking guidelines, and pricing.
- Ensure 100% accuracy in data entry within the CRM system, in line with group expectations.
- Take responsibility for venue/hub admin associated with channel management and booking checks (Finance/Commission, etc.).
- Work from a Central office location.
What We Look For:
- Always seeking ways to make a positive impact on the business.
- Possesses strong organizational and time management skills to ensure tasks are completed.
- Thrives in a constantly evolving environment and never settles for the status quo.
- Not afraid to fail and learns from mistakes.
- Outstanding communication and presentation skills.
- Proven ability to work effectively with cross-functional teams in a fast-paced environment.
- Aligns with CHG core values
We’re Here For You:
At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:
- Health & Wellness: Private medical insurance, subsidised fitness and eye care, plus well-being and personal support programs. Because your well-being matters, inside and outside of work.
- Time Off & Balance: 25 days annual leave, bank holidays, and company sick pay.
- Financial Benefits: Bonus scheme, interest-free loans for rail travel or further education, and a Cycle to Work program. We invest in you so you can grow personally and professionally.
- Growth & Recognition: Career development opportunities and programs to celebrate your achievements.
- Community & Impact: Volunteer, donate, and make a real impact through your work.
At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.
Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.
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