Network Infrastructure Construction Manager

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

Network Infrastructure (Construction) Operations Manager, New York City

Please note: This role is based in New York City and requires regular onsite presence.

Join Convene Hospitality Group as a full-time Network Infrastructure Operations Manager and play a critical role in designing, delivering, and maintaining the technology that powers our venues and teams. In this fast-paced, agile environment, you will own the deployment and ongoing support of IT network and security infrastructure across a complex portfolio of venues in the U.S. and U.K.

In this role, you will lead high-impact infrastructure initiatives, solve complex technical challenges, and ensure reliable, secure operations across both new builds and existing sites. You will also contribute to global projects, collaborate with a highly skilled team, and continue building your expertise with modern, enterprise-scale technologies. This position partners with and reports directly to CHG’s Senior Director of Global Infrastructure.

What You’ll Do:

• Work with an extremely talented cross-functional team to build and maintain the infrastructure which powers the Convene Hospitality Group family of brands venues
• Work with departments across the company and help the team respond quickly and effectively to business needs
• Work with vendor partners during the design process, enforcing standards and ensuring a base level of quality control
• Participate in and manage vendor selection across structured cabling, security infrastructure, and network delivery
• Implement customer networks using both external and internal resources
• Manage multiple vendors on multiple projects by defining initial detailed scope for a project and then overseeing work on a week-to-week basis to ensure accurate, quality delivery
• Contribute to network transformation projects including new site builds, network/security upgrade projects, and preventative maintenance inspections
• Enforce policy to maintain best practices around network, IT Security, change management procedures, and compliance 
• Conduct break/fix operations and escalations for Security and IT infrastructure on an on-call basis
• Explore new technologies and drive cost effectiveness while maintaining standards

What We Look For:

• 10+ years of hands-on experience with designing, deploying, maintaining, and managing enterprise-scale networks.
• Experience working with and writing scopes of works with structured cabling, remote hands, and IT consulting partners
• Advanced competency in communications cabling design, including working on CAD and Revit based projects while coordinating with multiple trades (Architectural, MEP, etc) - RCDD certification a plus
• Experience with IP-Based Access Control and Security Camera Systems
• Familiarity with networking hardware (Cisco, Juniper, Arista, Extreme Networks - experience with Juniper JunOS is preferred)
• Familiarity with WiFi based (802.11ax/802.11be) architecture, technologies, WiFi design, and day to day operations (experience with Extreme Networks CloudIQ and EkahauAI preferred)
• Proven experience using Jira or other project management tracking systems
• Ability to troubleshoot, research and solve technically challenging problems using both internal and external resources
• Strong skills in communication with internal/external stakeholders and customers
• Familiarity in LAN/WAN architecture, multi-site VPN, WiFi networks, and cloud networking
• Commitment to quality- caring deeply about quality and knowing what it means to deliver high quality experience
• Collaboration and adaptability - you’re comfortable wearing many different hats

Compensation:

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Base Salary:

Salary Min: 160,000   Salary Max: $175,000

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. 

We’re Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:

• Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
• Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
• Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

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