Charge Data Capture Specialist
At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.
The Opportunity
At ConvenientMD, the details matter. Every patient visit, every service delivered, and every piece of documentation plays a role in delivering high-quality care – and ensuring our teams can continue to serve our communities.
The Charge Data Capture Specialist plays a vital role in protecting the integrity of our revenue cycle by ensuring that the services our clinical teams provide are accurately captured, documented, and translated into billable charges. This position sits at the intersection of clinical operations and billing, partnering with teams across the organization to make sure no detail is missed and every service is accounted for.
If you enjoy solving puzzles, working with data, and collaborating with clinical teams to ensure accuracy and efficiency, this role offers the opportunity to make a meaningful impact behind the scenes of patient care.
Your Impact
- Collect, verify, and enter charge data related to patient services and procedures.
- Review clinical documentation to ensure services performed are accurately reflected in billing records.
- Confirm coding accuracy and alignment with CPT and ICD-10 standards.
- Investigate missing or incomplete charges and collaborate with clinical teams to resolve discrepancies.
- Maintain detailed documentation supporting billing accuracy and regulatory compliance.
- Monitor charge capture workflows to identify trends, gaps, or opportunities for improvement.
- Partner with billing and coding teams to support timely and accurate claims submission.
- Assist in educating clinical and administrative staff on charge capture workflows and best practices.
- Stay current on payer requirements, billing regulations, and coding updates.
- Generate reports and insights that support revenue integrity and operational improvement.
Who You Are
- High school diploma or equivalent required; associate’s degree or higher preferred.
- Experience in healthcare billing, charge capture, revenue cycle operations, or a related field.
- Preferred: familiarity with medical terminology and coding systems such as CPT and ICD-10.
- Strong attention to detail with a commitment to accuracy.
- Comfortable working within electronic health record (EHR) or billing systems.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Clear communicator who can collaborate effectively with both clinical and administrative teams.
- Analytical thinker with the ability to identify discrepancies and investigate root causes.
- Organized and process-driven, able to manage multiple tasks within time-sensitive billing cycles.
- Self-motivated team player who takes pride in maintaining accurate and reliable data.
Why You'll Love Working With Us
- Collaborative team environment that encourages professional growth
- Urgent care services at no cost to our team members and their families
- Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
- 401k match after one year of service
- Access to our primary care (depending on location)
- Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
- Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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