Job Application for Product Support Engineer at Conviva

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I have read and acknowledge Conviva's Privacy Policy and Candidate Privacy Notice.

This role operates on a fixed shift covering business hours between 3:00 AM – 3:00 PM PT (India night/early morning shifts). Are you able to commit to this shift schedule, including on-call rotation for critical escalations?

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Please confirm before applying — this helps us match you to the right shift and avoid delays later in the process.

Have you used Salesforce and/or JIRA to manage customer cases or escalations in a professional setting?

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This role requires genuine, hands-on use of AI tools (e.g., Claude, Cursor, Copilot) for investigation, coding, or automation — not just occasional text generation. Briefly describe one specific example where you used an AI tool to build, debug, or automate something.

Please be specific — e.g., what you built, what tool you used, and what problem it solved. 2–3 sentences is enough.

What's your timeline for starting a new role?

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