Business Process Consultant

Launch Your Career with Cook Systems

Since 1990, Cook Systems—a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent.

At Cook, you’ll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust—and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off!

Summary: The Business Process Analyst is responsible for optimizing business unit performance by aligning business processes with information technology. This role involves resolving daily technology needs and analyzing processes to provide innovative solutions that enhance business performance. The ideal candidate should have a deep understanding of technical problems in relation to both current and future business environments, and should be able to integrate new processes with existing ones.

Responsibilities:

• Analyze and resolve daily technology needs of the business unit.
• Conduct complex systems process analysis, design, and simulation.
• Identify and document processes for improvement and design new processes.
• Provide input and support for business process engineering planning and prioritization.
• Lead and facilitate process improvements across multiple sites or business areas.
• Participate in continuous review and updates to ensure processes meet changing business conditions.
• Provide counsel on future technology use and business process improvements.
• Mentor and coach junior staff on process improvement practices.

Required skills:

• Bachelor's or Master’s Degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent work experience.
• Minimum of 7 years of IT experience, including 4 years in process engineering and 2 years in project management.
• Expertise in strategic planning, tactical execution, project management, and process management.
• Strong understanding of business systems requirements and industry-wide requirements.
• Proven ability to work on large, complex projects with enterprise-wide impact.
• Experience in leading process improvements and facilitating integration of new processes.
• Excellent problem-solving and analytical skills.

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Why Work with Us

At Cook Systems, we don’t just offer jobs—we build futures. Our people are at the heart of everything we do, and we’re committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.

• Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation’s largest provider networks, you’ll have quality care wherever life takes you.
• Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters.
• Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
• Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard.
• Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation.

At Cook Systems, you’re not just an employee—you’re part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let’s build the future together at Cook Systems.

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