Associate Director, Patient Access Program

Corcept is leading the way in the research and development of cortisol modulators, molecules that regulate cortisol activity at the glucocorticoid receptor (GR). To date, we have discovered more than 1,000 selective proprietary cortisol modulators.

In 2012, we received FDA approval of Korlym® (mifepristone), the first approved treatment for hypercortisolism (Cushing’s syndrome).

Today, our team and collaborators continue to unlock the possibilities of cortisol modulation as a way to treat serious diseases. With more than 30 ongoing studies across a wide range of disease areas, including endocrinology, oncology, metabolism, and neurology, we remain dedicated to advancing the possibilities of cortisol modulation.

What began as a ripple of scientific truth is now poised to unleash a sea change of discovery representing a fundamental shift in the way we understand and treat disease.

The Associate Director of the Endocrinology Patient Support Program (PSP) plays a key role in ensuring patient access to Corcept’s endocrinology therapies by leading the case management team and overseeing day-to-day operations of the patient support program.  This is a critical role for the organization as this individual is responsible for driving impact on patient outcomes as the leader of the case management team.

This role is responsible for facilitating patient support program objectives through setting, monitoring, and driving service goals.  This role is responsible for the implementation and on-going management of program business rules while continually identifying opportunities for program improvements in scope of services and efficiency of delivery of services.

Responsibilities:

• Provide strategic direction and operational oversight for all case management patient support program activities, ensuring alignment with organizational goals and objectives
• Lead cross-functional collaboration with internal and external stakeholders—including patient advocacy, field reimbursement teams, sales, marketing, and specialty pharmacy partners—to optimize patient support strategies and drive measurable outcomes
• Drive case management team performance by providing coaching, development opportunities, and motivational leadership, fostering a high-performing and engaged team through regular feedback and performance monitoring
• Oversee the resolution of escalated or urgent patient and medical office inquiries related to access and reimbursement, ensuring timely and effective solutions that enhance customer satisfaction
• Develop and implement workforce management strategies, including volume forecasting, capacity planning, and proactive staffing assessments to ensure optimal resource allocation and service excellence

Preferred Skills, Qualifications and Technical Proficiencies:

• Proven ability to independently lead strategic initiatives, manage competing priorities, and drive resolution of complex issues with minimal oversight
• Demonstrated excellence in organizational leadership, time management, and the ability to pivot effectively in dynamic, fast-paced environments
• Strategic thinker with a track record of shaping and executing operational plans aligned with organizational goals
• Comfortable navigating ambiguity and leading teams through change and evolving business needs
• Deep expertise in health insurance, including pharmacy benefits, Medicare Part D, prior authorization and appeals, and specialty drug reimbursement
• Strong understanding of U.S. healthcare policy, regulatory frameworks, and compliance standards, with the ability to guide teams in adhering to these requirements
• In-depth knowledge of HIPAA and privacy regulations, with a commitment to maintaining the highest standards of patient confidentiality
• Experience overseeing Adverse Event and Product Quality Complaint reporting processes in alignment with regulatory expectations
• Willingness to travel for high-impact engagements, including leadership meetings, strategic partnerships, and industry events

Preferred Education and Experience:

• Minimum of 8–10 years of progressive experience in the healthcare industry, with at least 3–5 years in a leadership role within patient services or access programs
• Demonstrated success in managing cross-functional teams, including direct oversight of managers and senior-level staff
• Bachelor’s degree required; advanced degree (MBA, MHA, or related) strongly preferred.
• Extensive experience in insurance reimbursement, patient access, direct patient care, and/or patient education, with a strategic understanding of payer systems and reimbursement models
• Expert-level knowledge of private payer, Medicare, and Medicaid structures, systems, and reimbursement processes
• Proficient in leveraging Customer Relationship Management (CRM) systems to drive operational efficiency and data-informed decision-making

The pay range that the Company reasonably expects to pay for this headquarters-based position is $167,800 - $246,700; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education.

 Applicants must be currently authorized to work in the United States on a full-time basis.

For information on how Corcept collects, uses, discloses, protects, and otherwise processes personal information and an explanation of the rights and choices available to you with respect to your personal information, please refer to our Privacy Notice link. 

Corcept appreciates the commitment and hard work of all our team members as we strive to discover and develop novel treatments for patients with serious unmet medical needs.

 Please visit our website at: https://www.corcept.com/

Corcept is an Equal Opportunity Employer

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