Accommodations Specialist

San Diego, California, United States

Cortica is looking for an Accommodations Specialist to join our growing team!

As Accommodations Specialist, you will be responsible for providing administration and development of accommodations, leave as an accommodation, and workers’ compensation light duty processes and policies that help ensure an excellent teammate experience while complying with all federal, state and municipal laws. This role requires strong interpersonal skills to smoothly navigate the complexities of administering these programs with empathy, efficiency, and innovation.

Cortica is a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care – one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission!

Our culture and values guide how we work and treat one another. Cortica celebrates diversity and fosters an inclusive environment, seeking ideas and opinions from everyone on the team. We safeguard equal rights and respect for all individuals, regardless of race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry, veteran status or other applicable, legally protected characteristics. All Cortica employment decisions are made based on an individual’s qualifications and ability to successfully perform the job responsibilities.

What will you do?

  • Administer teammate religious and medical reasonable accommodations, workers’ compensation light duty cases, and leave as an accommodation.
  • Act as a trusted advisor and advocate for teammates throughout their accommodation, leave as an accommodation, or workers comp light duty journey.
  • Provide top-notch service and a seamless experience for teammates seeking support through these processes by communicating timely, actively listening to each teammate’s situation with care and compassion, providing a fair and thorough review, and responding with empathy.
  • Be responsible for understanding all available options for support and providing the best solution for the teammate and the company.
  • Manage caseload by appropriately setting priority, setting case management plans, and thoroughly documenting the execution of each step through to resolution.
  • Enter, review, and audit all paid parental leave payments.
  • Communicate relevant information regarding teammate situations across the organization to stakeholders, such as the teammate’s manager, Payroll, or other HR team members.
  • Work to streamline and improve current processes for accommodations, leave as an accommodation, and workers’ comp light duty, evolving these as business needs grow and change.
  • Ensure compliance with all federal and state government regulations and leave programs.
  • Seek to minimize financial costs while facilitating return to work for employees.
  • Work with third-party vendors independently to determine appropriate claim outcomes.
  • Work under general supervision. Expected to handle moderate issues and/or problems and will refer complex issues to direct manager.
  • Provide support coverage for HR Operations team, primarily in Leaves and Worker’s Compensation, as needed.
  • Be trained in all leave and workers compensation processes and compliance and maintain working knowledge of these areas.
  • Travel occasionally for offsite meetings and events (typically less than 10% of time). 

We’d love to hear from you if:

  • You bring 3+ years of HR-related experience.
  • You have 1 year of experience administering leaves of absence for employees.
  • You have 6+ months of experience processing workers compensation claims.
  • You are familiar with employee accommodations process and requests.
  • You possess strong judgment, with ability to work professionally and effectively in challenging situations.
  • You have knowledge of employment law (federal, state and local), employment legislation, and compliance.

Your Compensation & Benefits

 

Cortica cares deeply about the well-being of each member of our team, and we have created a passionate, caring, and growth-minded culture that helps teammates thrive! As a Cortica teammate, we’ll support your well-being through medical, dental, and vision insurance, a 401(k) plan with company matching and rapid vesting, paid holidays and wellness days, life insurance, disability insurance options, tuition reimbursements for professional development and continuing education, and referral bonuses. We value you and the experience you bring to your role, and are proud to provide you with a compensation and benefits package designed to enhance all aspects of your life.

 

The base pay range for this opening is $29.51 to $36.89. According to your skill level, relevant experience, education level, and location, you will receive compensation that fits appropriately within the range.

 

EOE. This posting is not meant to be an exhaustive list of the role and its duties. Please review the job description in the following link: https://bit.ly/4ewBWiD

 

 

 


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This position will require successfully completing a post-offer background check. Qualified candidates with criminal history will be considered and are not automatically disqualified, consistent with applicable federal law, state law (the California Fair Chance Act), and local ordinances (San Francisco Fair Chance Ordinance, City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and Los Angeles County’s Fair Chance Ordinance for Employers).

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