AR Associate

San Diego, California, United States

We are seeking an experienced AR Associate join our growing multi-disciplinary team! We currently have 8 openings!

We are a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care – one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission! 
 
Our culture and values guide how we work and treat one another. Cortica celebrates diversity and fosters an inclusive environment, seeking ideas and opinions from everyone on the team. We safeguard equal rights and respect for all individuals, regardless of race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry, veteran status or other applicable, legally protected characteristics. All Cortica employment decisions are made based on an individual’s qualifications and ability to successfully perform the job responsibilities. 
  
What will you do? 

  • Resolve claims on hold due to denials or coding errors. 
  • Use Problem-solving skills to research and resolve discrepancies, denials, appeals, and collections. 
  • Write clear and concise appeal letters.
  • Make necessary arrangements for medical records requests, completion of additional information requests, etc. as requested by insurance companies.
  • Maintain superior, positive internal and external customer service relationships.
  • Maintain open lines of communication with families, providing on-site support, as well as email and phone support.  
  • Plan and organize work effectively and ensure its completion.
  • Work with a tight-knit team in a fast- paced, high-growth environment.
  • Initiate inquires, either by phone, fax, internet or in writing, to health insurers and/or patients to resolve reimbursement and coverage issues.
  • Basic understanding of and ability to use basic software and systems including, but not limited to, electronic medical record systems and Microsoft Office products; daily use of laptop and/or tablet for email, note taking, and other tasks required.
  • Understand use basic software and systems including, but not limited to, electronic medical record systems and Microsoft Office products; daily use of laptop and/or tablet for email, note taking, and other tasks required.  
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 

 
We’d love to hear from you if: 

  •  You have excellent organizational and task management skills. 
  •  You are detail-oriented but does not get lost in the details. 
  •  You have outstanding communication skills, positive presentation. 
  •  You are an effective communicator with the ability to present information in a clear, concise manner. 
  •  You enjoy solving problems and identifying trends.
  • You are a fast learner, always wanting to take on the next challenge.
  •  You are outgoing individual who loves working in a team environment.
  •  You possess a flexible approach to daily work, being nimble with change.
  •  You are passionate about advancing treatment for children with autism and helping families.
  •  You have a strong understanding of insurance billing and CPT coding.
  • You have the experience of Reading and interpreting insurance explanation of benefits.
  • You have 2+ years of healthcare billing experience.
  • We are currently only considering candidates who reside in the following states: AL, AZ, AR, CA, CO, CT, DE, FL, HI, ID, IL, IA, KS, LA, MD, MA, MS, NV, NJ, NY, NC, OH, PA, RI, TN, TX, VA, WA, WI.

 
Benefits you deserve: 
Cortica cares deeply about each team member and their wellbeing! We strive to foster an outstanding employee experience and culture. We also provide a terrific benefits package. Full-time employees enjoy a variety of company subsidized medical and dental insurance options, 401K with company match and rapid vesting, Personal Time Off that increases based on tenure, paid holidays, company-paid life insurance, disability insurance options, tuition reimbursement for continuing education and professional development, employee referral bonus awards, and more. 

The base pay range for this opening is $26.19 to $32.73 per hour. According to your skill level, relevant experience, education level, and location, you will receive compensation that fits appropriately within the range.

 

 


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** For Individuals who reside and work in California**
For driving roles:
This position will require successfully completing a post-offer background check and motor vehicle report. Qualified candidates with criminal history and/or driving violations will be considered and are not automatically disqualified, consistent with applicable federal law, state law (the California Fair Chance Act), and local ordinances (San Francisco Fair Chance Ordinance, City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and Los Angeles County’s Fair Chance Ordinance for Employers).
 
For non-driving roles:
This position will require successfully completing a post-offer background check. Qualified candidates with criminal history will be considered and are not automatically disqualified, consistent with applicable federal law, state law (the California Fair Chance Act), and local ordinances (San Francisco Fair Chance Ordinance, City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and Los Angeles County’s Fair Chance Ordinance for Employers).

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