Job Application for Lead Maintenance Technician at Corvias Corporate Services, LLC

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At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a priority, it’s at the heart of the Corvias employment experience.

Who We Are

Corvias’ property management philosophy is simple. We take a holistic, “resident first” approach to housing and maintenance so our partners can focus on their core mission, whether it’s educating students or maximizing military readiness. For more than 20 years, we’ve used that approach to create safe, high-quality places to live, learn, work and interact for our partners’ residents throughout the U.S. If you want to contribute to a team dedicated to making a difference in the lives of the people we serve, we’d like to talk to you. Corvias can help you build a rewarding career that values superior customer service skills, innovation, and hard work. We’ll also provide you with abundant opportunities for professional growth and giving back.

How You'll Contribute to the Team:

The Lead Maintenance Tech is part of a team responsible for the day-to-day maintenance and repair of physical assets in the property management portfolio. This role performs maintenance related tasks with subject matter expert proficiency in four or more trades to include EPA, plumbing, electrical, HVAC, carpentry, construction, appliances, masonry, and building construction work, to maintain properties and all common areas in accordance with company standards for overall functionality, cleanliness, and safety. The ability to produce quality work in a timely and efficient manner, including the ability to mentor others, while providing residents an exceptional customer experience and quality living environment, is at the forefront of this role.

Primary Responsibilities Include:

Assist Maintenance Supervisor with organizing/prioritizing and directing all facets of maintenance, including after-hours. This includes coordinating timely response to emergency calls and ensuring quality maintenance and repair work by all team members for all priorities of work (emergency, urgent, or routine).
Provide reports and updates to supervisors and residents as they relate to work order quality and performance.
Directly responsible for training others on safety guidelines for tools and equipment and basic operational knowledge of tools and equipment. Participate in safety/office meetings and training, to promote a safe and learning work environment.
Provide high quality customer service to all residents by responding to maintenance requests in a timely and professional manner, maintaining a clean workspace in the residents’ home.
Responsible for timely completion of all phases of make ready/turnover work, and troubleshooting, according to the turn timeline.
Complete all work tasks in a safe and efficient manner in accordance with company safety standards relaying information that might constitute physical or liability hazard.
Use and follow safety guidelines for tools and equipment and demonstrate on a regular basis operational knowledge of these products.
Effectively train Maintenance Techs in a hands-on setting, instilling the importance of customer service and adherence to safety procedures.
Properly complete all documentation such as work orders and timesheets in accordance with policy guidelines.
Responsible for being attentive to detail to ensure that all preventative maintenance tasks and on-going maintenance and repairs are completed in an exemplary manner and any potential hazards or warning signs of problems are not overlooked.
Maintain community appearance with regular playground cleanup, trash pick-up and other related responsibilities as required.
May be called upon to perform grounds and housekeeping responsibilities.
Participate in resident events as assigned.
Other duties as assigned.

Role Specific Requirements Include:

Minimum 5 years of maintenance experience in multi-family or housing maintenance, construction, or trades.
Minimum 6 months' experience as a Maintenance Tech III.
Proven success in completing the Corvias Leadership Development Plan as stated in the Career Pathing.
High school diploma or equivalent preferred.
Type I and II minimum EPA certification with Type II or Type III / Universal EPA Certification if installation/buildings have chillers.
Ability to lead team in absence of supervisor.
Certification or comparable experience in four or more trades including: Type II and Type III EPA, plumbing, electrical, appliance repair, carpentry, masonry, building construction.
Ability to demonstrate subject matter expert level knowledge of OSHA regulations.
Advanced knowledge of residential maintenance operations with the ability to schedule work orders or turns.
Ability to demonstrate advanced level knowledge and use of tools and equipment for the specific trades.
General computer proficiency, including working knowledge of word processing, spreadsheet, and database applications.
Proven history of taking initiative to be productive and efficient while also working well in a team- oriented environment focused on collaboration and accountability.
Ability to effectively train all levels of maintenance techs in a hands-on setting.
Ability to successfully complete assigned online Corvias Classroom courses.
Customer-focused with the ability to interact with residents in a professional and courteous manner.
Must be available for mandatory after-hours emergency repairs and/or on call scheduled work rotations.
Ability to work irregular hours; workdays may include Saturday or Sunday.
Ability to read English and interpret documents and communicate effectively both verbally and in writing.
Required to provide and maintain own basic hand and power tools related to work requirements.
Valid driver's license required.
Use of personal vehicle with mileage reimbursement required.

Competencies:

Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.

Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.

Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.

Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.

Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.

Exceptional Benefits for Exceptional Team Members

As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow.

Corvias employees are eligible for:

A choice between two benefit-rich medical, dental and vision plans
401(k) with immediate 100% vesting and up to a 4% contribution match
Generous paid time off that increases throughout your career
12 paid holidays
Paid time off to volunteer
100% paid life and AD&D insurance
Company paid short-term and long-term disability coverage
Parental Leave
Military Leave
Flexible Spending Accounts (Health and Dependent Care)
Complimentary Employee Assistance Program
Tuition reimbursement to support growth and development

Equal Opportunity Employer/Veterans/Disabled

Corvias Corporate Services, LLC (the “Company”) does not discriminate in employment or applications for employment based on an applicant’s sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws

Learn more about Corvias’ External Recruiting Policy.

Thank you for your interest.

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Lead Maintenance Technician

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