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Financial Aid Advisor

Virginia Beach, VA

ABOUT US – Employment Services

We are dedicated to empowering individuals through hands-on, career-focused education. Our mission is to help students achieve their professional goals and prepare them for success in a wide range of industries. With expert faculty providing personalized guidance, our graduates are equipped to become future leaders, ready to make a lasting impact in their communities. Join us in shaping the careers of tomorrow and begin your journey toward a fulfilling and successful career today.

Position Purpose   

The Financial Aid Advisor is responsible for processing and maintaining financial aid packaging and services, for Title IV and non-Title IV, in support of campuses.

Job Responsibilities   

  • Package student aid, verify student reported data, review students for disbursement eligibility and approve disbursements to pay. Reconcile student level disbursement data with Federal data.
  • Audit processes ensure accuracy and timeliness in all aspects of servicing functionality.
  • Assist with program review/audit responses. Review and maintain familiarity with regulatory guidance from the US Department of Education.
  • Adhere to FA Code of Conduct and ensure compliance with state/federal and accrediting agencies.
  • Maintain regular status updates and upward communication to management to include regular, established reporting, and action taken to resolve issues.
  • Perform and complete other tasks that may be assigned by Supervisor

Qualifications for this Job

Education  

  • High School Diploma or GED, or equitable on the job Financial Aid experience
  • College degree or minimum of 1 year college level coursework in accounting, finance, or related field

 

Experience/Skills  

  • Prior experience processing financial aid, knowledge and understanding of financial aid web modules required.
  • Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment
  • Detail-oriented, analytical, highly organized, and can multi-task and work well under pressure
  • Demonstrate a high level of integrity, strong work ethic, and professionalism
  • Persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting
  • Highly motivated and goal-oriented, with strong problem-solving skills
  • Able to work independently and as a collaborative team member and have exceptional interpersonal skills
  • Excellent computer skills are required with proficiency in MS Office applications including, but not limited to, Word, Excel, Outlook, SharePoint, and Teams. CampusNexus experience a plus.
  • Ability and willingness to work outside of regular work shifts, including evenings and/or weekends as necessary or as requested by Supervisor  

 

Work Schedule

  • Monday-Friday: 8:30am - 5pm at our home office location in Virginia Beach, VA

What We Offer

The compensation for this position ranges from $22 - $25 per hour, based on experience, qualifications, and other relevant factors. In addition to a competitive base pay, we offer a comprehensive benefits package, including:  

  • 401(k) and Matching: Secure your future with our competitive retirement savings plan.   
  • Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.   
  • Life Insurance: Peace of mind with life insurance options.   
  • Parental Leave: Support for new parents during important life transitions.   
  • Paid Time Off: Recharge with paid time off to promote work-life balance.   
  • Employee Assistance Program: Access to resources for personal and professional support.   
  • Tuition Reimbursement: Invest in your future with financial support for further education. 

We are committed to providing a rewarding compensation package that supports both your professional growth and personal well-being.

 

Cotulla Education is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.

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