Senior Enterprise Account Manager, DACH

United Kingdom

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Job Overview:
As the Enterprise Account Manager, you'll be at the forefront of our mission, driving renewals and generating new revenue within targeted accounts. Your focus will extend to both renewals and fostering growth in our installed accounts. Engaging with C-level executives across various industries, your success will be defined by transparent and repeatable sales processes. The ability to seamlessly collaborate and work cross-functionally is pivotal to achieving and surpassing our goals. Together, we are redefining how individuals acquire knowledge and skills, and we invite you to be a driving force as we transform lives through learning.

Responsibilities:

  • Ensure renewals in installed accounts and drive growth within assigned accounts

  • Identify and develop relationships with C-suite and other business buying personas within your aligned account base

  • Maintain weekly/daily metrics, develop a sales pipeline in set accounts, successfully manage opportunities to closure, and ensure quota is met consistently (quarterly and annually). 

  • Produce accurate and timely forecasts.

  • Develop a complete understanding of all our product offerings, with emphasis on understanding L&D and functional buyers

  • Understand the changing business and technology issues that our potential clients face 

Basic Qualifications:

  • 10+ years direct experience selling Enterprise SaaS solutions into the large enterprise in an account management/relationship management role.

  • Experience selling business services to C-level professionals and proven experience building excellent client relationships, offering value-added, insightful and strategic insight into their business.  Experience selling into complex accounts is a must.

  • Ability to work closely with Customer Success teams to link and articulate business outcomes from learning. 

  • Strong understanding of Challenger selling methodology and ability to articulate “Why Buy” - “Why Now” - “Why Us” and drive expansion in install base accounts

  • The ability to work and thrive in a fast-paced sales environment. Effective presentation, organization, and time management skills. 

  • Ability to travel 25% of the time to customer meetings, trade shows, and events as needed

  • Business fluency in German and English 

Preferred Qualifications:

  • Enterprise sales experience at a SaaS company

  • Experience with HR and L&D Buyers & consistently exceeding quota of $1 Million+, with proven success in accurately forecasting targets, and achieving sales commits

  • Ability to hold your own in meetings with C-suite representatives from prospective partners and speak as a thought leader and visionary in the learning space

  • Strong written and verbal communication skills, strong analytical and creative problem solving abilities, excellent interpersonal skills, organizational, and operational skills

  • Proven rack record of prospecting and generating demand from install base through upsell and cross selling    

  • Entrepreneurial drive and ability to work autonomously in fast moving, quickly-changing environments

 

If this opportunity interests you, you might like these courses on Coursera:

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Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at accommodations@coursera.org. Learn more in our CCPA Applicant Notice and GDPR Recruitment Notice.

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COURSERA IS A U.S. GOVERNMENT CONTRACTOR AND WE ARE REQUIRED TO INQUIRE ABOUT CONFLICTS BEFORE WE CAN RECRUIT CURRENT OR FORMER GOVERNMENT EMPLOYEES. IF THIS APPLIES TO YOU, WE REQUEST A LETTER FROM YOUR SUPERVISOR THAT THEY HAVE BEEN INFORMED ABOUT YOUR CONTACT WITH COURSERA (OR AS A FORMER EMPLOYEE, A LETTER STATING AN ETHICS OPINION WHICH IDENTIFIES ANY LIMITATIONS WHICH APPLY TO YOUR WORK IN THE PRIVATE SECTOR). THE LETTER SHOULD IDENTIFY ANY CONFLICTS OR POTENTIAL CONFLICTS, IF ANY EXIST.

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