Finance Systems Administrator - NetSuite

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 183 million registered learners as of June 30, 2025. Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

We’re a global platform aiming to transform lives through learning by offering transformative courses, certificates, and degrees that empower learners worldwide to advance their careers through skill mastery. We’re looking for inventors, innovators, and lifelong learners eager to shape the future of education. If you’re ready to build the global programs and tools that fuel the power of online learning, join Team Coursera.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. 

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview:

Coursera’s IT department is responsible for the Corporate tools and technology that are required for the company to operate efficiently and effectively. We are a growing IT department that plays an integral role in the company’s ability to perform its day-to-day tasks. While supporting an ever-growing number of users with top-tier tools and applications, our IT team is always aiming to achieve the highest goals and produce the best experience possible for our end users. 

We are seeking a talented and experienced Finance Systems NetSuite Administrator  to join our organization. As a public listed US multinational corporation with subsidiaries in multiple countries, we operate in multiple geographies and currencies. Your primary responsibility will be to customize and integrate the NetSuite financial system with various applications such as Coupa, Salesforce, Ironclad, and ServiceNow. Additionally, you will be responsible for managing user requests and projects using the ServiceNow platform.

Working Hours: 10:00 PM to 6:00 AM IST (9:30 AM – 5:30 PM PST)

Responsibilities:

• Develop and maintain integrations between NetSuite and external systems such as Coupa, Salesforce, HighRadius, and ServiceNow.
• Collaborate with cross-functional teams to gather and understand business needs and integration requirements.
• Configure and maintain the NetSuite system, including user setup, roles, permissions, and workflows.
• Use ServiceNow to manage user requests, incidents, and projects related to NetSuite integration and customization.
• Work closely with business stakeholders to provide technical guidance and support, ensuring the successful implementation and maintenance of NetSuite.
• Bringing in subject matter expertise in Finance Systems processes, promoting the adoption of leading industry practices as we build a scalable platform for the long-term.
• Playing a key role in ongoing system analysis and maintenance, providing troubleshooting assistance and recommending best practices. This includes assisting with data analysis, reporting needs, continuous improvement initiatives, change management and optimized usage within NetSuite.
• Providing Level 1 support to debug and troubleshoot production issues, coordinating with NetSuite Support on issues that require external resolution. Performing functional configuration and enhancements, system maintenance and business process testing for NetSuite maintenance.
• Identifying requirements that cannot be met with standard NetSuite functionality, suggesting custom solutions. Assisting with data cleanup, conversions, import data, data migration, and providing project team and end-user training.
• Knowledge of Coupa is an added advantage.

Basic Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Familiarity with multi-currency environments and understanding of related challenges and best practices.
• Excellent problem-solving and troubleshooting skills. Strong communication skills to effectively collaborate with cross-functional teams and business stakeholders.
• Detail-oriented with the ability to prioritize and manage multiple tasks simultaneously. Meticulous attention to detail is necessary for system configuration, data migration, and ensuring data integrity.

Preferred Qualifications:

• Having relevant certifications and demonstrating a strong understanding of the NetSuite platform and its customization capabilities.
• Experience working in a multinational corporation with subsidiaries in multiple countries can provide valuable insights into global business operations, compliance requirements, and cross-cultural collaboration.
• Knowledge of financial processes and accounting principles.
• Exposure to Agile methodology.