Director, Product Design

About Coursera

Coursera was founded in 2012 by Stanford professors Andrew Ng and Daphne Koller to make world-class learning accessible to everyone, everywhere. Today, over 190 million learners and 375+ university and industry partners use our platform to gain skills in fields like AI, data science, technology, and business. As a Delaware public benefit corporation and Certified B Corp, we’re driven by the belief that learning can transform lives through learning.

Why Join Us

At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. 

We’re a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below.

Job Overview:

The Design and Research teams at Coursera craft world-class cohesive experiences for our multi sided businesses to help Coursera achieve a seamless experience and a unified company vision. The Design organization has three pillars: Learner Journey, Content Experience and Ecosystem, and Enterprise. They also work closely with our centralized research team.

The Coursera Enterprise team is focused on engaging Enterprise learners in their search for job relevant skill development. In today’s fast moving job market, learning new skills and gaining certified acknowledgement is an important part of career development. This team is tasked with helping people find the right learning offerings through powerful search, browse, personalization and AI-based recommendations.

As the Director of Design for Enterprise, you’ll have a strategic design hand in bringing new offerings to life, working closely with your partners in Product Management, and Engineering.

 Responsibilities:

• Be a leader driving a design point of view when defining the initiatives at the front end of product definition. You’ll inspire your fellow designers and product team members by working on the most challenging design problems alongside your team. 
• Organize, direct, mentor and review the work of a highly-skilled team of designers, relentlessly pursuing better design and inspiring your team.
• Develop internal Design Team initiatives that improve the work of the entire group, such as defining experience principles, planning and conducting user research, refining UI and interaction standards, and fine tuning Coursera’s delivery process with engineering.
• Conduct efficient and productive design reviews, and build strong relationships with cross functional partners as you guide leaders of product management and engineering to a unified vision of the product — you are the clearest voice of the user through the product development process.
• Team development: Work closely with your Talent Partner to review candidate portfolios, interview, make recommendations throughout the hiring process, and effectively hire additive skills to the team. Also, develop and coach current team members. 
• Envision new product experiences based on user insights and business goals. Leverage your product, interaction, and visual design skills to create delightful experiences that empower learners and learning administrators within organizations.

Basic Qualifications:

• 10+ years of experience as a practicing designer
• 5+ years of experience directly managing 5-10+ designers
• Experience managing first line people  managers

Preferred Qualifications:

• Demonstrated operational and project management skills. You look down the road and anticipate the challenges to come. You take action to help your extended team succeed. 
• High level of emotional intelligence, and strong coaching skills to help your designers do the best work of their careers  
• Proven contributions to product strategy and vision, with case studies to show it, and a strong business sense and ability to form close, honest and influential relationships across the organization. 
• Proven ability to listen to customers and prioritize them and their needs. 
• Ability to organize research and product information to form coherent user flows and interaction designs via prototypes.
• Effective communicator. Ability to present your design criteria and UX solutions with clear verbal, written and visual communication skills
• Experienced designing, building and shipping web applications and a high-level understanding of the interplay between design and engineering, technical collaboration and delivery of final UI designs.
• A sense of humor, humility and true pride in your work and the work of your team. You care deeply about your people and work to empower them and help them grow. 

Design team values & how we work: 

• We simplify – always looking for ways to reduce and sharpen the product for highest impact and careful attention to detail. We believe design is a way of thinking that brings clarity and focus to product ideas.
• We think holistically – we envision the big picture, and are the voice of the end user throughout every interaction. When our learners are happy and meet their goals, we succeed as a company.
• We collaborate – as a design team, we work together to achieve a cohesive product and a studio culture greater than the sum of individual designers.
• We skill-share – designers working in interaction design, visual, motion graphics, and prototyping tools all learn from each other and discover new methods.

If this opportunity interests you, you might like these courses on Coursera:

• Learning How to Learn 
• Leadership Communication for Maximum Impact: Storytelling
• Leading People and Teams Specialization

Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at accommodations@coursera.org. Learn more in our CCPA Applicant Notice and GDPR Recruitment Notice.