New

Degree Operations Coordinator (London, Remote Based)

United Kingdom

About Coursera

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Today, it is one of the largest online learning platforms in the world, with 197 million registered learners as of December 31, 2025.

Coursera partners with over 375 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including generative AI-powered features like Coach, Role Play, and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning.

Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp

Why Join Us

At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. 

We’re a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below.

Job Overview
The Coursera Degrees segment partners with leading universities around the world to launch and scale online degree programs that deliver career-transformative outcomes for learners. The Degrees Success team works cross-functionally with marketing, enrollment representatives, data science and technical operation teams to help partners meet their recruitment goals.

The Degrees Operations Co-ordinator will be part of the Degrees Success Team, managing North American, European and Latin American degree programs. 

You will ensure flawless day-to-day execution of the programs for the across marketing operations, partner support, contracts and forecasting. This role owns operational trackers, manages ticketing and marketing requests end-to-end, consolidates forecast and program reporting, and coordinates escalations with Operations, Enrollment and Growth Marketing to deliver a consistent partner experience.

Responsibilities:

  • Manage application dates on Coursera degree pages by accurately updating application deadlines and coordinating application-open email communications in close partnership with the marketing team.
  • Own webinar registration tracking by setting up and maintaining registration trackers, monitoring webinar sign-up performance, proactively requesting additional marketing email sends when registrations are low, and building an understanding of webinar signup trends over time.
  • Maintain weekly updates to forecasting spreadsheets for all degree programs. Beyond maintaining trackers, proactively and critically evaluate underlying data, develop benchmarks and dashboards, and support monthly forecasting and recruitment reviews.
  • Pull and prepare data to support the Degree Success team by assembling business review materials, and populating standard BR slide templates.
  • Serve as the operational point of contact for university partners by logging partner support issues, ensuring timely follow-through and escalations, and owning a comprehensive ticket-tracking system to monitor progress and drive prompt resolution.

Basic Qualifications

  • 2+ years of relevant professional experience in operations, analytics, project coordination, or a related function.
  • Strong hands-on experience with Google Workspace, including building and maintaining operational trackers, dashboards, and reporting tools (e.g., Google Sheets, Airtable, Looker Studio, or similar).
  • Demonstrated ability to manage multiple projects and workflows simultaneously, prioritize effectively, and meet deadlines in a fast-paced environment.
  • High attention to detail and data accuracy, with a strong sense of ownership over outputs and deliverables.
  • Experience tracking, analyzing, and reporting on performance metrics, with the ability to learn and adopt new tools and systems as needed.
  • Collaborative and proactive team player with strong communication and interpersonal skills.
  • Ability to thrive and operate effectively in a fast-paced and constantly changing work environment.

Preferred Qualifications:

  • 1–2 years of experience in operations, administration, or project management, ideally within high pace sector 
  • Familiarity with operational processes and cross-functional workflows, including experience supporting structured reporting, forecasting, or program operations.

Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at accommodations@coursera.org. Learn more in our CCPA Applicant Notice and GDPR Recruitment Notice.

To protect against recruitment fraud, please note that Coursera recruiters will only communicate with candidates using official coursera.org email addresses. We do not conduct interviews or negotiate offers via personal or non-coursera.org accounts.

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