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Director of Implementation & Strategy

New York, NY

About the company

At Covera, we're committed to ensuring high-quality healthcare is more than just a promise. That's why we're leading the way in the emerging science of quality, and connecting providers and payers in their shared quest to improve patient outcomes and care quality. By tackling this challenge, we have the ability to impact millions of lives by raising the standard of care nationwide.

Our initial focus is radiology, where an early and accurate diagnosis has a profound impact on the rest of a patient's care journey. Through our work, which uses clinically-validated science-based tools, we're helping doctors enhance their care, ensuring patients get the right diagnosis, and enabling the healthcare system to support quality improvement at scale.

Through our clinical intelligence platform, we have launched programs that help people access the most effective care and provide doctors with AI-powered quality insights and tools to enhance their care. Today, Covera is partnered with leading employers, payers and healthcare organizations across the US, including Walmart and Microsoft. And, with a pipeline representing over 25% of insured Americans, we are in the early stages of improving care quality for all patients across the globe.

About the role

We are looking for a Director of Implementation & Strategy to help deploy our leading radiology AI technology and network into the healthcare system through our strategic partners & customers including health plans, employers, radiologist practices, utilization management vendors and more. This senior role will require a strategic and technical skillset to lead all external implementations with various external partners in order to optimize the deployment of our technology in order to maximize patient outcomes and downstream savings for our partners.

In this role, you will be expected to:

  • Lead the implementation process with new/existing customers and providers in partnership with internal technology and operation leadership from early stage implementation to successful post-launch hypermonitoring. This includes education of our products and programs to our external partners to confirm strategic alignment and proper technical configuration of our data exchanges and network to optimize operational efficiency downstream.
  • Strong customer and relationship management skills in order to solve complex problems at the forefront of innovating radiology technology across the healthcare space. This includes leading regularly occurring implementation meetings, ad-hoc initiatives, and other client success projects.
  • Utilize your deep knowledge and best-in-class expertise of the health system, API integrations, PACs integrations to partner with technology leadership to create scalable workflows to maximize the value and efficiency of our programs to our partners.
  • Craft articulate and effective narratives through PowerPoint, Excel, etc. to external and internal stakeholders to drive alignment on key strategic and technological decisions for Covera products & programs.

Special Considerations: 

While we are a remote-first company with employees located across the U.S., we do have a NYC office located at Penn 1. Many of our local employees come into the office on Wednesdays for collaboration and connection (and lunch!). This position offers hybrid (if local to NYC) and remote work options, with a preference for candidates located in the Eastern or Central Time Zones. There will be occasional in-person meetings at our NYC office located at Penn 1 for team collaboration.

Your profile:

  • 5+ years of experience in implementation, technical integrations or similar with specific industry alignment for US healthcare insurers and health systems
  • Strong executive presence, with a track record of managing external relationships and working through technical integrations in the healthcare space (API integrations, PACs, Gateway, etc.)
  • Self-starter excited about leading in innovative projects and passionate about changing the US healthcare landscape through AI

Benefits

  • Comprehensive medical plans - choose from three plans, including one with 100% of premiums covered for you and your dependents
  • Vision & Dental
  • Flexible Time Off - take the time you need, when you need it
  • Covera Fridays - once a month, Covera takes a fully paid day off to unplug and recharge
  • 401(k) Retirement Plan
  • Annual Professional Development Stipend to invest in courses, books, or any other professional development related activity
  • Annual Wellness stipend for fitness, mental health or other wellness expenses

The minimum and maximum salary for this position ranges from $140,000 to $160,000, in addition to a discretionary bonus and comprehensive benefits package. Final salary will be based on a number of factors including but not limited to, a candidate’s qualifications, skills, competencies, experience, expertise and location.

At Covera Health, we strive to build diverse teams that reflect the people we want to empower through our technology. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Covera Health is proud to be an equal-opportunity workplace and affirmative action employer. If you have a specific need that requires accommodation, please let a member of the People Team know.

 

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