Production Associate

Reports to: Director, Sourcing/Sustainability 

Status:  Full-time, regular  

Location: San Francisco, CA  

Exempt/Non-exempt: Exempt, salaried  

About Coyuchi

Since 1991, Coyuchi has been a leader in crafting organic linens –– producing products using the most  environmentally responsible methods possible. Since then, we continue to inspire the industry by  focusing on the soil from which it all starts. Striving to have our fibers grown on land that is farmed in its  most natural state, so we can make the smallest impact on the Earth, as we create comfort.  

Coyuchi is a multi-channel retailer with a store in Point Reyes Station, a robust wholesale business and  direct-to-consumer channels including Coyuchi.com. 

Position Overview

The Production Associate is responsible for supporting the daily operations that keeps Coyuchi global  production running smoothly. Responsibilities can range from managing production trackers, shipping and receiving packages, filing production swatches and organizing samples to maintain production timelines, providing timely feedback to vendors and checking organic documentation. This position works cross-functionally as well as with external partners to maintain the go-to-market calendar and to be in full compliance with Coyuchi's unique set of requirements. The ideal candidate has experience managing softgoods production; experience with organic, sustainable product is a plus! A successful candidate will be an effective problem solver and project manager with a strong sense of urgency who views challenge as opportunity. 

Primary Responsibilities  

1. Pre-production through product delivery 

• Daily communication with vendors/agents 
• Weekly production meetings with key vendors/agents 
• Provide regular, proactive production updates to cross-functional partners  
• Manage marketing, sales and production sample process including sample review and providing comments for on time bulk approval 
• Actively participate in discussions about team and company initiatives 
• Maintain detailed spreadsheets to track seasonal assortments, certifications and other data needed to help Coyuchi achieve its product and sustainability commitments 
• Be a key player to resolve QC issues and vendor claims 
• Review product test reports and ensure compliance with Coyuchi's quality requirements 
• Use your powers of persuasion and be a successful negotiator 
• Maintain and organize production files and sample storage areas 
• Participate in department projects as needed 

1. Sustainability initiatives and reporting 

• Ensure that all annual reporting requirements are met 
• Manage annual audit process 
• Work with Production Coordinator to ensure sustainability certifications are filed and organized properly 
• Understand key sustainability initiatives and certifications and help communicate across the organization
• Build relationships with key partners by attending calls and meetings 
• Support company initiatives as needed 

1. Represent the Production + Sustainability Department 

• Understand and embrace Coyuchi’s commitment to organic production and be proactive in communicating areas of interest or concern outside the department. 
• Be a resource for internal product inquiries 

 

Qualifications  

• 4+ years experience in sustainable textile/apparel production or product development is required 
• Strong organizational skills and the ability multi-task and to work independently 
• High-energy problem solver who can identify key issues and suggest resolutions that support business goals 
• Must be proficient in Microsoft Word, Excel, Powerpoint and Outlook, Google Suite, knowledge  of Asana a plus 
• Must be detail oriented and maintain a high level of accuracy 
• Strong communication, problem solving and time management skills 
• Flexible team player 
• Bachelor's degree in textile business and marketing, production or design a plus 

 

Expectations 

 

The Production Associate is passionate about unique, beautiful and responsibly sourced product. They should develop strong internal and external partnerships and be able to communicate  effectively across functions. They should be highly organized, adaptable and eager to learn. They will  have the ability to focus on the small details that keep Coyuchi’s certified organic products special,  while maintaining a broad perspective on the overall business strategy. They will be a problem solver  who helps keep the production process moving forward to meet key delivery dates.  

To apply for this position, please provide the following information to jobs@coyuchi.com: 

• Resume 
• Salary Expectations 
• Cover letter with answers to the following three questions: 
• Why is organic important to you? 
• What do you like best about production? 
• What drew you to apply to Coyuchi? 

Thank you for your interest in Coyuchi.