Sales Development Representative

About CPOMS

CPOMS, a Raptor Technologies company, is the market leader in safeguarding, pastoral, and wellbeing solutions for UK educational institutions and beyond. Through our innovative software, we’ve enabled organisations transform modern day safeguarding practices to help ensuring the wellbeing of young people and vulnerable adults. Trusted by over 20,000 customers, ranging from schools, early years settings, sports clubs, youth activities and charities, CPOMS is committed to enhancing child protection and wellbeing practices.

Main Purpose: You will work closely with our Sales Team to generate leads and build a strong pipeline to help drive growth in the UK.

Responsible for:

• To act as first point of contact for new prospects, and current clients, as they move through the sales funnel.
• Work directly with marketing to discover opportunities from leads and set appointments from those leads.
• Provide a high volume of outbound calling and emailing to prospective clients.
• Manage the sales enquiries/orders and action all correspondence accordingly.
• Use of strong selling and influencing skills to set up qualified appointments.
• Understand CPOMS solutions enough to provide a high-level introduction.
• Updating and maintaining customer database using Salesforce.
• Prepare and deliver weekly and monthly updates to the Sales Managers.
• Contribute to monthly PowerPoint presentations for team meetings.
• Delivering the highest levels of customer satisfaction both internally and externally.
• Contributing fairly to all departmental goals.

Essential Skills

• Be extremely proficient in Microsoft Word, Excel, PowerPoint and Teams.
• Knowledge of Salesforce.com
• Be confident and professional in making calls and speaking to customers.
• Have good analytical and administrative skills.
• Be able to multi-task, prioritise tasks and shift work efforts based on the needs of the department or business goals.
• Ability to make formal and informal presentations to staff and clients.
• Ability to manage time effectively, work independently, and be self-motivated.
• Ability to thrive in a fast-paced sales environment.
• Pro-active, independent thinker with high energy/positive attitude.
• Excellent verbal and written communication, presentation, and relationship
• Have good inter-personal skills and can work as part of team.

Personal Responsibility & Development

• Responsible for understanding own level of capability and areas of development through the companies HR programme 15Five.
• Responsible for being compliant with all Company policies, regulations and law including GDPR, HR, IT, Finance and Health & Safety
• To behave in a professional manner that supports the Company values.

Personal Attributes

Personable, friendly approach, organised, self-motivated and works well within a team.

Essential Qualifications

Grade C (or equivalent) or above in Maths and English is essential.

Policies

Responsible for complying with all company rules, policies & procedures.                          

Other

This is a hybrid role based in Skipton, North Yorkshire

The job holder is required to carry out any other reasonable duties as required by the UK Senior Sales Development Manager.

This role will also require occasional travel to attend events, conferences, and meetings as part of wider sales and marketing activities.

**Please note, applications generated using AI tools may not be considered **