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Bilingual Inside Sales Representative (Remote)

Remote

Cranial Technologies is the only company in the world completely dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagiocephaly experts.

We are looking for a Bilingual Inside Sales Representative to make outbound calls to schedule new patients into treatment. You’ll reach out to the caregiver of the patient (our patients are babies) who have already gone through an initial evaluation and indicated an interest to be treated but have either become unresponsive or have hesitated to move forward. You’ll be trained in our insurance process and funding options to answer questions and ensure the patient begins treatment as quickly and easily as possible. The right candidate will have exceptional professional communication skills and a knack for developing relationships with customers.

Cranial Technologies manufactures the DOC Band®, a customized medical device that reshapes babies’ heads, and we’re looking for someone who has the passion that our company does for changing babies’ lives every day.

At Cranial Technologies we’re not just reshaping heads, we’re reshaping lives.  Our number one priority is our patients and their families.  Families choose us because of the different kind of healthcare experience we offer through exceptional customer service, superior outcomes using the DOC Band® and a passion for the babies we treat.

This is a remote opportunity with some travel required for training (less than 10%).

At this time, we are only considering candidates who are based out of Central Standard and Eastern Standard time zones.


Responsibilities include:

  • Make outbound calls and use other engagement / communication vehicles to schedule new patients.
  • Explain the treatment and insurance process in easy-to-understand ways
  • Identify needs by answering parent questions to determine any treatment, insurance, and cost concerns
  • Help parents understand what makes Cranial Technologies different from the competition and communicate the benefits of treating with Cranial Technologies vs the competition
  • Address and overcome objections from families

 

Requirements:

  • HS Diploma required, Bachelor’s Degree preferred
  • Fluent in Spanish and English
  • Previous marketing and/or sales experience preferably in a clinic environment such as an orthodontic, dental or a plastic surgeon office.
  • Exceptional communication and human relations skills in working with patients and co-workers from different backgrounds
  • Energetic and enthusiastic personality
  • Professional image in appearance, words and actions.
  • Ability to manage details and multiple projects
  • Proficient in Microsoft Excel

 

 We offer an excellent benefits package:

  • Medical, Vision, and Dental Insurance
  • 401k Retirement Plan
  • 3.5 Weeks Paid Time Off + 7 Company paid Holidays 
  • Life Insurance
  • Short/Long Term Disability Insurance
  • The base pay for this position is $40,000 with the opportunity for an additional $40,000 at target with the possibility to exceed (the variable compensation is uncapped).

 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed, you should receive an update on your status via email. Please keep an eye on your spam and junk mail. Please no phone calls regarding the position.

If you are unable to submit your application, please email the recruiting department at careers@cranialtech.com for assistance. 

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