Sr. IT & Security Specialist

Who We Are:

CrashPlan® provides cyber-ready data resilience and governance in a single platform for organizations whose ideas power their revenue. With its comprehensive backup and recovery capabilities for data stored on servers, on endpoint devices, and in SaaS applications, CrashPlan’s solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide. From ransomware recovery and breaches to migrations and legal holds, CrashPlan’s suite of products ensures the safety and compliance of your data without disruption.

What You Will Be Doing
We are seeking a seasoned and self-driven Senior IT & Security Specialist to lead and manage our office infrastructure. This includes overseeing network, firewall, Wi-Fi, endpoint security, and IT asset lifecycle management. The ideal candidate is hands-on, proactive, and brings strong technical expertise with a security-first mindset to ensure reliable, compliant, and secure IT operations across the organization.

Key Responsibilities

Network Security & Firewall Management:

• Administer and configure enterprise firewalls (FortiGate, Palo Alto, SonicWall)
• Design secure network topologies: VLANs, ACLs, NAT, traffic shaping, etc
• Conduct regular firewall audits, patching, and rule optimization

Network & Wi-Fi Infrastructure:

• Manage network hardware (switches, routers, cabling, patch panels)
• Deploy and optimize enterprise Wi-Fi (SSID, WPA3, RADIUS)
• Lead resolution of network, latency, and bandwidth issues

IT Asset & Endpoint Lifecycle:

• Maintain inventory of all IT assets (hardware/software)
• Oversee procurement, deployment, and decommissioning processes

IT Operations & Support:

• Provide Tier 2/3 support and manage escalated issues
• Liaise with ISPs, vendors, and internal teams for uptime and upgrades
• Support onboarding/offboarding in terms of access and devices
• Maintain up-to-date documentation (SOPs, diagrams, logs)

Security & Compliance:

• Implement controls aligned with ISO 27001, NIST, CIS standards
• Respond to network incidents and manage vulnerabilities
• Assist in internal audits and ensure compliance readiness
• Stay informed on security threats and patch management

Required Qualifications

• Bachelor’s degree in IT, Computer Science, or related field
• 5+ years’ experience in IT infrastructure and network security roles
• Proficient in firewalls, LAN/WAN, VPN, cloud connectivity, and endpoint tools
• Strong track record managing IT across hybrid/multi-site setups

Preferred Qualifications

• CISM / CISSP / CompTIA Security+ certification
• CCNA / CCNP certifications
• Microsoft Certified: Azure Administrator / MCSE
• Proactive and SLA-driven mindset
• Clear communicator across technical and non-technical teams
• Strong organizational and multitasking abilities
• Self-learner passionate about continuous improvement
• Effective collaborator with HR, compliance, and leadership teams

Work Environment

• On-site with some flexibility
• Alternate Saturday working schedule
• Willingness to support during off-hours for maintenance or incidents

CrashPlan values workplace diversity and ensuring an environment of mutual respect. Employment opportunities are available to all applicants without regards to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. We believe that diversity and inclusion are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are proud to be an equal opportunity employer.