Site Reliability Engineer
Who We Are:
CrashPlan® provides cyber-ready data resilience and governance in a single platform for organizations whose ideas power their revenue. With its comprehensive backup and recovery capabilities for data stored on servers, on endpoint devices, and in SaaS applications, CrashPlan’s solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide. From ransomware recovery and breaches to migrations and legal holds, CrashPlan’s suite of products ensures the safety and compliance of your data without disruption.
As a key member of the DevOps team, you will participate in the design, implementation, and ongoing operation of the tools that automate building, operating, and monitoring of CrashPlan systems. You will participate in software development, including writing maintainable code, comprehensive tests, and mentoring/collaborating with the team in all aspects of application service delivery. These services must be highly available and performant in a 24x7 environment. You will primarily support Microsoft Azure technologies although knowledge Amazon Web Services (AWS) technologies and other technologies such as Akamai/Linode would be considered highly beneficial. You will be executing a diverse portfolio of projects within an Agile management framework and will author documentation including standard operating procedures, analysis, and project artifacts.
- Automating the build, deployment, operation, and monitoring of the CrashPlan Platform Cloud ecosystem
- Troubleshooting complex systems, remediating issues, and taking steps to prevent recurring issues
- Contributing to other support and automation efforts as needed
- Adhering to Security and SOC2 compliance standards and controls
- Proposing and developing new technology standards and best practices as appropriate
- Collaborating as part of a team of engineers dedicated to putting the customer first
- Other duties as assigned
- Associate’s or Bachelor’s Degree in Computer Science / Electrical Engineering or a Master’s in Computer Applications or similar qualification
- 7+ years’ related work experience in a DevOps / DevSecOps environment
- 3+ years of experience working with Azure, AWS or GCP
- Experience working with Terraform
Preferred Qualifications:
- Strong written and verbal communication skills
- Experience working in an Agile Operations/Development Environment
- Strong Linux experience (preferably in Ubuntu Linux)
- Demonstrated experience in computer networking (Internet routing, load balancing, DNS, etc.)
- Experience with Azure, AWS, or GCP Systems Architecture and Operations
- Experience with Continuous Integration, Continuous Delivery systems
- Proficient in programming software (Shell, Java, Python, GoLang, Git, etc.)
Work Environment & Expectations:
- Based in Bangalore, working from the HSR Layout office
- Willingness to work alternate Saturdays
- Comfortable with dynamic workloads and flexible work hours, typical of a startup environment
- Speed, adaptability, and ownership mindset are essential
CrashPlan values workplace diversity and ensuring an environment of mutual respect. Employment opportunities are available to all applicants without regards to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. We believe that diversity and inclusion are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are proud to be an equal opportunity employer.
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