Back to jobs
New

Sales & Implementation Engineer

Remote - US

Who We Are:

CrashPlan® provides cyber-ready data resilience and governance in a single platform for organizations whose ideas power their revenue. With its comprehensive backup and recovery capabilities for data stored on servers, on endpoint devices, and in SaaS applications, CrashPlan’s solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide. From ransomware recovery and breaches to migrations and legal holds, CrashPlan’s suite of products ensures the safety and compliance of your data without disruption.

NOTE - We are only considering remote candidates in the following states:

AL, AR, AZ, CO, FL, GA, IL, IN, KS, MA, MD, MI, MN, NC, NJ, NY, OH, SC, SD, TX, UT, VA, WA, WI

 

What You Will Be Doing:

We are seeking a Sales & Implementation Engineer to play a key role across both the pre-sales and post-sales lifecycle. In this hybrid position, you will partner with Sales to support technical evaluations and guide customers through successful implementation and onboarding.

You will act as a technical advisor-demonstrating the value of CrashPlan solutions, assisting with solution design, and ensuring smooth deployment and adoption. This role is ideal for someone who enjoys both customer-facing technical sales and hands-on implementation work.

Day In the Life:

Pre-Sales & Solution Support

  • Partner with Account Executives to support technical aspects of sales opportunities
  • Assist in delivering product demonstrations, technical presentations, and solution briefings
  • Support Proof-of-Value (POV) engagements to validate CrashPlan solutions
  • Gather customer requirements and help identify technical challenges and solutions
  • Help address customer questions and technical objections during the sales process
  • Collaborate with Product, Engineering, and Support teams to align solutions with customer needs
  • Support partners and MSPs in understanding and positioning CrashPlan solutions
  • Contribute to demo environments and technical sales materials
  • Participate in marketing events, webinars, or trade shows as needed

Implementation & Customer Delivery

  • Support and lead implementations of CrashPlan solutions for customers
  • Configure and deploy solutions in cloud-based environments
  • Assist with integrations including directory services, SSO, SCIM, and MFA
  • Work with customer IT and Security teams to ensure successful setup and configuration
  • Help optimize deployments to align with customer goals and use cases
  • Troubleshoot technical issues and support onboarding and adoption
  • Collaborate with Professional Services, Support, Sales, and Operations teams

 

Who You Are:

Required Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience
  • 5+ years of experience in Sales Engineering including demos and POCs for prospects
  • Prior implementation or onboarding experience working with SaaS or enterprise software
  • Basic to intermediate understanding of IT infrastructure (cloud, endpoints, identity systems).
  • Experience with:
    • Directory services (Active Directory, OpenLDAP, etc.)
    • Identity & access management concepts (SSO, SAML, SCIM, MFA)
    • Windows, macOS, and/or Linux environments
  • Familiarity with scripting (PowerShell, Python, Bash, or JavaScript)
  • Willingness to travel (up to ~10–15%)

Preferred Qualifications:

  • Strong troubleshooting and problem-solving skills
  • Good communication and organizational skills
  • Ability to work collaboratively and manage multiple priorities
  • Experience with Microsoft 365 and Azure (including Entra ID)
  • Familiarity with identity providers (Okta, Azure AD, Ping)
  • Experience with endpoint management tools (Intune, JAMF, SCCM, Workspace ONE, etc.)
  • Exposure to data protection or security solutions
  • Consulting or customer-facing project experience
  • Experience working with partners or MSPs

 

The On-Target Earnings range (base salary + variable) for this role is $160,000 - $200,000. This position is eligible for a variable bonus plan based on assigned targets, in addition to a full range of benefits including medical, dental, vision, 401k match, and more. Final compensation will be dependent on various factors relevant to the position and the candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.

CrashPlan values workplace diversity and ensuring an environment of mutual respect. Employment opportunities are available to all applicants without regards to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. We believe that diversity and inclusion are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are proud to be an equal opportunity employer.

Create a Job Alert

Interested in building your career at CrashPlan? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in CrashPlan’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.