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Used Sales Associate

New York, NY

Our Story
With over 50 years of serving the creative community, Adorama has grown from a beloved New York City camera store into the world’s only full-service destination for photo, video, and electronics. We’re more than a retailer—we’re a creative partner for professionals, hobbyists, and tech enthusiasts alike. 

From iconic brands like Sony, Canon, and Nikon to the latest in drones, smart home tech, musical instruments, and pro audio gear, Adorama provides creators with the gear and services they need to bring their visions to life. Our passion for education, innovation and commitment to customer experience make us a dedicated and trusted resource. 

At Adorama, we don’t just support creativity—we live it. Join a team that’s shaping the future of how the world captures, creates and connects. 

Our Leadership Principles

  • Growth Mindset: We set high standards, embrace failure, and are open to change.
  • Be Customer-Centered: We focus on the end-to-end customer experience.
  • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts.
  • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win.
  • Be Humble & Respectful: We assume positive intent, listen actively, and support one another.

What You'll Do

The Used Sales Associate is responsible for the receipt of used photo and/or video equipment from assigned leads/inquiries.   The associate must understand the needs of our used equipment sellers/customers, educating them about market resale value and depreciation.  The associate must consistently convert potential opportunities into merchandise received.

Responsibilities

  • Solicit used equipment from external customers/sellers by:
    • Timely responding to inquiries and leads distributed by Manager
    • Listening carefully to the seller’s needs to determine their requirements and expectations
    • Attempting to get customer approval to send shipping ticket by leveraging market resale knowledge and customer’s specific needs
    • Consistently attempting to convert calls to merchandise receipt
  • Responsibilities may evolve over time; employees may be asked to take on additional duties as needed to support business priorities.

What Will Help You Thrive

  • Self-motivated with effective time management skills
  • Exceptional interpersonal skills
  • Experience applying persuasive selling techniques
  • Knowledge of photography/ electronics equipment and resale market
  • Highly responsive with strong follow-through habits
  • Ability to communicate technical features of equipment
  • Ability and desire to perform in fast paced work environment 
  • Ability to communicate effectively with team members, customers and management
  • Creative and analytical thinker / problem solver
  • Flexible team player with a positive attitude, with the ability to work in multiple environments

This role requires three on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity. A standard 40 hour work week is expected. 

Ready to Join Our Team of Creators? Apply today and let’s create something extraordinary together. 

Pay range for this role:

$70,000 - $75,000 USD

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