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Business Development Manager

Charlotte, NC
Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.

*Banking services provided by MVB Bank, Inc., Member FDIC

As a Business Development Manager for the Credit Cards vertical, you will be responsible for managing relationships with Credit Karma’s cards partners. Through a consultative approach, you will drive strategic data and technology integrations that deepen our partnerships and drive a best-in-class experience for members. You will work cross-functionally with product, analytics, and marketing teams to help shape the overall vertical strategy. Additionally, you will periodically participate in efforts to onboard new financial institution partners onto our platform. Through your efforts, you will help Credit Karma deliver on our mission of making financial progress possible for our more than 130 million members.

What you’ll do:

  • Lead communications and serve as primary point of contact for credit card partner relationships
  • Promptly, professionally and thoughtfully manage partner needs and requests in a fast-paced environment while demonstrating the ability, acumen and comfort to know when and how to say “no” to partners when necessary
  • Partner with internal Operations team to ensure high-quality delivery of our partners' marketing strategies
  • Leverage internal and external data to develop business recommendations that generate value for credit card partners, Credit Karma and its members
  • Able to quickly understand partners' businesses and priorities and use that knowledge to advance the goals of our partners and our business
  • Onboard new partners with the help from company partners

What’s great about the role:

  • High impact, high visibility - Play a key role in guiding strategy for your vertical 
  • Work in a highly cross-functional, highly collaborative environment - you are the hub of many spokes within CK
  • Use business acumen, analytical skills and relationship experience to market and execute complex initiatives with both new and existing partners

Minimum Basic Requirement

  • Has 2+ years of experience in consulting, investment banking, customer acquisition, customer management, or digital marketing
  • Bachelor's Degree in Business, Marketing, or a related field from an accredited college or university and/or 5+ years relevant work experience

Preferred Qualifications:

  • Adept at collecting, analyzing and synthesizing data to support strategies and communications internally and externally
  • Highly organized and detail-oriented -- able to successfully manage complex projects
  • Incredibly responsive and solution-oriented -- operates at a high tempo and has an unrelenting drive to see efforts through to positive impacts on our members and partners
  • Thrives in ambiguity -- requires minimal oversight and can independently and thoughtfully develop and implement recommended approaches to complex problems
  • Both curious and creative, consistently seeking out ways to improve our partnerships and business
  • Executive presence with the ability to succinctly, confidently and articulately defend and challenge positions in verbal and written communications  
  • Hyper-focused on partner satisfaction and substantial experience developing and managing complex relationships, preferably proven by at least 2+ years of experience in a client or partner-facing role in a sales/consulting/business development capacity

Header to use - Benefits at Credit Karma includes:

  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness perks
  • Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
  • Education Perks
  • Paid Gift Week in December

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws. 

Credit Karma is also  committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

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Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:

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