Senior Business Operations Analyst

The Business Operations team plays a pivotal role in this mission and solves some of Credit Karma's most important business problems. Business Operation leads are embedded within our organization, partnering with cross-functional teams to lead strategic initiatives and ensure operational excellence. We foster a collaborative environment focused on enabling financial progress for all of our member.

We are now part of the Intuit family, further expanding our ability to innovate and provide valuable financial solutions to consumers.  This role offers the unique opportunity to contribute to the combined success of Credit Karma and Intuit.

We’re looking for a highly motivated and detail oriented Senior Analyst to join our Business Operations team. In this role, you will be instrumental in driving company-wide planning processes and supporting critical strategic priorities. 

What you’ll do:

• Serve as a trusted thought partner and sounding board to company leaders to help them set data-driven goals 
• Annual Planning Management: Lead Credit Karma’s end to end annual planning process, involving key stakeholders throughout to ensure all perspectives are considered
• Designing and managing the planning calendar and timeline
• Collaborating with key stakeholders across departments to gather input and ensure comprehensive coverage of business goals
• Developing templates and tools to facilitate efficient data collection and analysis
• Synthesizing and presenting planning deliverables to executive leadership and other stakeholders
• Goal Tracking and Reporting: Lead our year round goal tracking and reporting process, including synthesizing key points for our executive team
• Maintain key performance indicators to monitor progress against strategic objectives
• Prepare regular reports and dashboards for the executive team, highlighting trends, risks, and opportunities.
• Identify and recommend areas of improvement in performance tracking and reporting.
• Business Operations Support: Help manage the operating rhythms of the business operations team 
• Support the operating cadence of the Business Operations team, including meeting coordination, agenda preparation, and tracking action items
• Assist in the development and implementation of new business processes and systems
• Manage ad-hoc projects and analyses as needed to support strategic decision-making

What’s great about it:

• Impact and Influence: You will have a direct impact on Credit Karma’s strategic direction and operational effectiveness.  You’ll serve as an influential sounding board for leadership and drive discipline to decision-making
• Strategic Visibility: You will be a key resource for leaders across the organization on annual planning and goal setting

• Meaningful Work: Your work will help us design better products, improve user experience, and inform overall business performance
• You’ll have exposure to and a voice at all levels of management
• Growth Opportunity: You’ll have the opportunity to define and operationalize how we run our business cadences at the corporate level, shaping best practices and processes.
• Cross Functional Experience: This role offers significant cross-functional exposure, allowing you to build relationships and gain a holistic understanding of the business

Minimum Basic Requirement:

• 3 years of total work experience (5+ years preferred), with a preference for experience in management consulting, investment banking, business operations, corporate strategy, program management, and/or finance
• BA/BS degree from an accredited college or university

Preferred Qualifications: 

• Analytical Skills: Strong analytical chops and ability to problem-solve and understand key drivers of the business
• Strategic Thinking: Executive presence with the ability to develop  a strong point of view on strategic priorities based on internal and external data
• Adaptability: Excels in ambiguous environments: an ability to drive complex projects and develop processes with minimal guidance and oversight
• Communication and Presentation Skills: Strong communication and presentation skills with ability to articulate, present, and debate recommendations with all levels of management
• Initiative: Proactive and passionate self-starting general athlete with bias towards action and constant prioritization
• Industry Experience: Strong preference for background in management consulting or related field.
• Consulting/Finance Background: Prior experience in financial services, payments or financial technology. Previous planning experience is a strong plus.

Pay Transparency Notice: 

Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $129,519 - $141,026, plus equity and benefits. 

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws. 

Credit Karma is also  committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

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