Senior Software Site Reliability Engineer II

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.

*Banking services provided by MVB Bank, Inc., Member FDIC

Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members in the U.S., Canada, and U.K. While we’re best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including identity monitoring, searching for credit cards, and growing their savings. Our London-based Platform Engineering team is responsible for the foundation that ensures the availability and reliability of our entire stack. As a Senior Platform Engineer in the U.K., you will lead our continued scaling efforts, acting as a generalist who can navigate complex infrastructure while specifically ensuring our persistent data tier is performant and resilient.

What you will do:

• Build and Automate: Utilize software to achieve a highly available, scalable, and reliable storage and infrastructure platform using Python or Go.
• Orchestrate Infrastructure: Work within a large distributed system based on Kubernetes, Terraform, and Google Cloud Platform.
• Database Management: Manage Cloud SQL MySQL databases, implementing distributed architectures and preventing data loss through replication technologies.
• Collaborate and Consult: Work closely with product developers to translate application requirements into infrastructure capabilities and observability patterns.
• Drive Reliability: Participate in technical design, troubleshooting, and incident response to reduce business impact and improve MTTR.

What is great about the role:

• High Impact: Your contributions will have a noticeable impact on our members as well as your fellow Karmanauts.
• Autonomy and Pace: Experience the autonomy and quick decision-making of a startup with the stability of a mature, engineering-focused organization.
• Modern Tech Stack: Get broad exposure to progressive technologies such as Kubernetes, Terraform, GCP, and modern datastores.
• Continuous Growth: You will grow, learn, and have fun doing it - it’s a core part of our culture.

You may be a good fit if you:

• Have Significant Experience: You have 5+ years of experience in SRE, DevOps, or relevant platform engineering roles
• Have cloud Expertise: Professional experience with Infrastructure-as-Code (Terraform) and public cloud providers like GCP
• Have container Mastery: Experience with container orchestration systems like Kubernetes
• Can Scale Systems: You have experience working in production environments at scale and architecting infrastructure for modern web applications
• Have Monitoring Proficiency: Working knowledge of a modern monitoring stack, such as Prometheus, Grafana, Splunk, or New Relic
• Are a Clear Communicator: You can clearly articulate technical details and communicate vertically and horizontally within an organization
• Are Automation-Centric: You are passionate about solving operational challenges by using software and reducing manual toil through writing Python/Bash scripts

Strong candidates might:

• Understand MySQL Internals: You have a solid understanding of database system internals (such as InnoDB) and their impact on query performance
• Have Polyglot Interests: Familiarity with additional programming languages like Scala or TypeScript

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws. 

Credit Karma is also  committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

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