Position Summary

The Facilities Maintenance Technician will ensure Crescent facilities and equipment are maintained to expected performance and safety levels.  This includes maintaining routine and preventive maintenance programs, completed with necessary lock out tag out procedures and maintaining all expected safety controls (guarding, stops, etc.).   Work areas to be maintained to 5S standards.  Supporting snow and ice removal and remediation during inclement weather as well.  Good use of time management and task priority will ensure efficient use of time.

Basic Responsibilities

• Conduct routine inspections of premises and equipment at all Crescent sites
• Assist in developing preventative maintenance programs for facility and equipment
• Completing preventive maintenance tasks in accordance with PM schedule
• Handling basic repairs and maintenance
• Overseeing contractors when professional repairs are necessary
• Diagnose mechanical issues and correcting them
• Repair machines, equipment, or structures as necessary
• Assemble/build facility equipment (racking, desks, etc.)
• Update and maintain Maintenance Request program (access provided by management)
• Safety utilize Lock Out Tag Out procedures where required
• Use all necessary Personal Protective Equipment (PPE) as required
• Support work areas to meet 5S standards
• Support snow and ice removal prior to shift startup or as directed
• Use of on-line resources to understand equipment maintenance requirements

As a Maintenance Person the maintenance person we will support the Business in operating as outlined in the Crescent Way and 3P’s:

• Purpose
• Process
• People

While building on our Culture of:

• Doing It Right
• Doing It Safe
• Doing It Well

Essential Duties and Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing It Safe.
• Ensure Safe and well-maintained Work Environment and conditions throughout all work spaces, facility and surrounding areas.
• Actively participate in Safety Committee activities and initiatives and champion and engage all staff and employees in cultivating and promoting a Safety-First Culture.
• Evaluate power industrial equipment and make recommendations of safe usage
• Safe use of power and hand tools include but not limited: power drills, circular saw, chop saw and other small tools
• Utilize the Lock Out Tag Out process where required.
• Ensure preventive maintenance tasks are completed one time and correctly.
• Ensure a clean and organized work space, and hold themselves to a high standard and lives the “leave work areas better than found them”.
• Continually seek out and remove forms of risk created by our equipment and equipment setup

People

• Instant repair of minor issues of people equipment. This includes ensuring that carts, ladders, poles, and other day to day equipment is maintained.
• Routine evaluation of tool needs of people
• Diagnose and resolve complex problems of maximizing materials needed by different groups
• Communicate needs and offer solutions
• Promote a Work Environment where Crescent People are valued and can safely communicate, grow and develop.
• Train or utilize support maintenance help effectively

Productivity

• Support Cross Functional Teams to manage and prioritize staffing assignments to ensure customer demand and the production schedules are met.
• Champion the Crescent Culture of Doing it Right, Doing it Safe and Doing it Well and abide by all written and understood policies and procedures.
• Effectively estimate time of repair or installation of power industrial equipment
• Ensure that all equipment is maintained to ensure maximum usage
• Recommendations on equipment, usage, or preventive maintenance to avoid down time
• Support all Continuous Improvement (CI) effort

Quality

• Ensure that all outside vendors repairs meet our expectations
• Weights and measurements for all picking tools
• Conduct periodic quality checks on equipment and systems to ensure everything is up to standard.
• Completing preventative, predictive, and reactive industrial maintenance throughout the operation

Customer Value

• Recommend industrial equipment to promote improvement to the service
• Documenting completed work and the conditions found, utilizing maintenance computer software as necessary

Financial

• Provide monthly needs of equipment needed for tasks
• Research cost of materials; assist in placing orders for compressors, pumps, motors, parts, etc., with suppliers

Cultural Competencies

Do It Right

Doing what is right for our customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Identifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvement
• Follows up to ensure quality task completion
• Has a “Do it Right” approach vs a “being right” mindset
• Accepts task delegation from others
• Shares knowledge to develop people, communicate ideas and issues.

Do It Safe

Providing a safe environment and supporting our People to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our People’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Self-assured Communicator: clear and concise; balanced talker and listener
• Temperament: patient, firm and flexible, energetic and enthusiastic, solutions oriented
• Solution vs. blame oriented
• Has energy and enthusiasm
• Holds self and others accountable

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Process Oriented: able to follow structure where it exists and create (document) structure as needed
• Resilient: able to deal with the unexpected and not easily flustered
• Detail Oriented: organized and follows up to ensure Quality tasks to completion
• Able to follow structure where it exists and create structure where it does not
• Resilient—able to deal with the unexpected, not easily flustered
• Has sense of urgency
• Communicate issues to Site leadership in a professional and timely manner

Work Environment / Physical Demands

• Fast paced environment, requiring adaptability to constant changes in schedules, volumes, staffing and shift requirements.
• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch.
• Able to sit, stand, bend, kneel routinely
• Lift 10 to 50 pounds routinely
• Will be around power industrial equipment routinely
• Some janitorial requirements

Knowledge, Skills, & Capability

• The ability to read instructions and perform addition, subtraction, multiplication, division and understand percentages.
• Self-driven to continually monitor the production line and make the decision necessary to improve the work flow and output.
• The ability to communicate with facts, to balance talking with listening, to use communication to inspire People to achieve results.
• Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste.  Ability to accept and embrace change.
• Determining how information fits together and how the information relates to production efficiency.
• The ability to break a problem down into steps and produce a logical timely solution. Ability to accept, embrace and champion change management and naturally lead and influence.
• The ability to manage one’s time effectively, schedule and prioritize tasks in accordance with the demands of the multi-faceted position in a fast-paced work environment.

Systems Usage

• QuickBase
• Microsoft Office
• UKG

Performance Metrics and Trends

• Safety
• People
• Productivity
• Quality
• Customer Value
• Financial

Qualifications

Education & Experience:

• High School diploma or general education degree (GED)
• Ability to communicate effectively through oral and written communications
• Must be able to read and understand English
• Skilled in the use of hand and power tools
• Ability to take apart machines, equipment, or devices to remove and replace defective parts
• Ability to check blueprints, repair manuals, or parts catalogs
• Experience with precision measuring instruments or electronic testing devices.
• Professional presentation and attitude
• Ability to maintain focus while working individually

Preferred Qualifications:

• 6+ months of experience in similar role or education

We will know that the Maintenance Technician is successful if they can:

• Complete general facility and equipment repairs and maintenance, including snow/ice removal
• Maintain maintenance request and preventive maintenance programs
• Follow all safety measures including use of LOTO and personal protective equipment
• Use time wisely to ensure maximum project efficiency

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis