Position Summary

The Crescent Logistics Lead is responsible for managing a high performing and reliable Shipping/Receiving Team, committed to meeting all of our customer’s need, our company’s needs, and our people’s needs. Ensuring the team operates as outlines in the Crescent Way – 3P’s:

• Purpose
• Process
• People

While building on our Culture of:

• Doing It Right
• Doing It Safe
• Doing It Well

Essential Duties and Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing It Safe
• Ensure a safe Work Environment is maintained, where our people can safely grow and develop
• Actively participate in Safety Committee activities and initiatives and champion and engage all staff and employees in cultivating and promoting a Safety-First Culture 

People

• Participate in Crescent’s talent development and recognition processes 
• Support Training Programs to ensure Crescent People have been appropriately trained to successfully satisfy required role and responsibilities as defined 
• Assist Logistics Supervisor with training Shipping & Receiving Coordinators as needed 
• Promote a Work Environment where Crescent People are valued and can safely communicate, grow and develop.

Productivity

• Direct all Shipping/Receiving inbound/outbound stock transfers, including support activity on returns and obsolete lists and customer special requests to ensure customer demand and the production schedules are met
• Champion the Crescent Culture of Doing it Right, Doing it Safe and Doing it Well and abide by all written and understood policies and procedures 
• Identify, drive and support all Continuous Improvement (CI) efforts 
• All other duties as assigned, including but not limited to the identification and training of an individual capable of successfully completing all stated Key Responsibilities as appropriate to maintain integrity of position for progression planning and coverage during times of absence 

Quality

• Adhere to all quality standards 
• Promote culture of quality to all team members 
• Monitor data and productivity of Shipping & Receiving Coordinators, and work with supervisor to improve team’s efficiency and effectiveness
• Ensure our customer’s need for quality is understood and built into each process
• Ensure inventory accuracy

Customer Value

• Ensure all Shipping/Receiving processes, programs and controls are intact and executed against to deliver top quality product to all Crescent customers 
• Report well documented and accurate metrics on S/R reports
• Manage customer relationships, reporting and communication to ensure customers are well informed on status of Capacity, Trailers, Returns/Obsoletes, Directs, & any other Customer Special Requests 

Financial

• Improve organizational efficiency and continuously improve processes to eliminate waste
• Manage the correct use of all material and supplies

Data Integrity

• Ensure the complete integrity and timeliness of all data in our operating systems 

Cultural Competencies

Do It Right

Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Champion change opportunities, adept at countering resistance to change and an advocate for continuous improvement.
• Provide direction and rally the team
• Provides constructive performance feedback 
• Willingness to make personnel changes
• Willing to take calculated risks 

Do It Safe

Providing a safe environment and supporting our People to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our People’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Self-assured
• Able communicator – good clarity, balanced
• Patient
• Effectively assertive and able to handle conflict and confrontation situations
• Solution vs blame oriented
• Mixture of firmness and flexibility
• Has energy and enthusiasm
• Holds self and others accountable

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Systematic trainer, willing and able to develop people
• Good work ethic, task focused and willing to extend extra effort
• Able to follow structure where it exists and create structure where it does not
• Resilient-able to deal with the unexpected, not easily flustered
• Has sense of urgency
• Follows up to ensure quality task completion

Work Environment / Physical Demands

• Fast paced environment, requiring adaptability to constant changes in schedules, volumes, staffing and shift requirements 
• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch 
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds 

Knowledge, Skills, & Capability

• The ability to read instructions and perform addition, subtraction, multiplication, division and understand percentages.
• Self-driven to continually monitor all shipping/receiving controls and processes and make the decision necessary to improve the work flow and output.
• The ability to communicate with facts, to balance talking with listening, to use communication to inspire People to achieve results.
• Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste. Ability to accept and embrace change.
• Determining how information fits together and how the information relates to production efficiency.
• The ability to break a problem down into steps and produce a logical timely solution.
• The ability to manage one’s time effectively, schedule and prioritize tasks in accordance with the demands of the day anticipating and seeking out CI opportunities. Ability to accept, embrace and champion change management and naturally lead and influence.

Systems Usage

System	Utilization
Pack Manager	Daily, SR Processing & Validation
S4	Daily, SR Processing & Validation
Microsoft Office	Daily, SR Processing & Validation
Customer Specific (EDI)	As Required

 

Performance Metrics and Trends

• Safety
• People
• Productivity
• Quality
• Customer Value
• Financial

Qualifications

Education & Experience:

• High School Diploma or GED
• Experience with Shipping/Receiving & Logistics Functions
• Experience with Microsoft Office (Word, Excel, Outlook)
• Ability to communicate effectively through oral and written communications

Preferred Qualifications:

• SAP systems experience with shipping functions

We will know that the Logistics Lead is successful if they can:

• Run a Safe and Productive SR Operations
• Deliver a Quality product to our customer
• Develop a self-sufficient Team

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis