Production Manager

COMPANY OVERVIEW

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. 
 
Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. 
 
At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. 
 
If you’re interested in joining our mission, click the below links to join our team today!

MISSION STATEMENT

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

Cresco Labs is seeking a highly organized Production Manager to oversee day-to-day functions of the Processing, and Packaging areas. This role ensures seamless production flow, product quality, regulatory compliance, and operational efficiency. The Production Manager will report to the Senior Manager of Operations and will work closely with cross-functional teams, including safety, quality, sales, scheduling, and facilities, to meet organizational goals and maintain high standards of safety, compliance, and productivity.  

CORE JOB DUTIES 

Operational Management: 

• Responsible for management of Supervisors, Leads, and Agents in the packaging, and processing departments. Delegate tasks, manage schedules, payroll, performance evaluations and corrective actions. 
• Serve as a role model and resource for production staff regarding product knowledge, industry updates, and policy adherence. 
• Oversee setup and transition of workstations, ensuring smooth operations for staff and efficient task execution. 
• Monitor and report data on production metrics, inventory levels, and efficiency to the Senior Manager, Operations. 
• Coordinate with upper management on critical updates, resources, and operational improvements. 
• Engage with line-level employees, Supervisors, and Leads to implement process improvements to enhance safety, product quality, food safety, and employee morale. 
• Assist the Senior Manager, Operations in management of department budget 

Quality & Compliance: 

• Ensure accurate documentation and compliance with State and Cresco Labs standards, including employee, material, and crop records. 
• Collaborate with quality and inventory control teams to maintain labeling accuracy, inventory compliance, and other regulatory requirements. 
• Conduct quarterly and annual reviews of Standard Operating Procedures (SOPs) and update processes in alignment with regulatory changes. 
• Manage raw and bulk materials, ensuring accurate inventory levels to support production demands. 
• Coordinate with the Materials and Sr. Maintenance Manager for supply line management, maintenance scheduling, and resource allocation. 
• Monitor safety protocols and address potential hazards promptly, promoting a safe work environment maintaining work areas in accordance with relevant regulations and safety codes according to the GMP program. 
• Work with the Master Scheduler to optimize and coordinate daily, weekly, and monthly production schedules to meet timelines and production targets. 

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• 3-5 years of management experience in a large-scale agriculture or production facility. 
• Knowledge of production, manufacturing processes, and plant cultivation operations. 
• Knowledge of Massachusetts cannabis regulations. 
• Strong communication skills with the ability to provide clear direction in a fast-paced and dynamic environment.  
• Proficiency in computer skills, including Excel, database management, and other Windows-based software. 
• Critical-thinking, problem-solving, and planning skills, with a high attention to detail. 
• Effective time-management skills, with the ability to multitask and adapt in a dynamic environment. 
• Ability to perform tasks requiring prolonged standing, sitting, kneeling, and repetitive hand movements. 
• Capable of lifting up to 50 lbs. and comfortable working in an environment with exposure to dust and pollen.   
• Associate or bachelor’s degree in operations, supply chain, business management, or related field preferred 
• Minimum of 3 years in management with experience running large, complex cross-functional organizations 
• Experience in a plant cultivation setting, production line environment, GMP/SQF/OSHA/ISO; cannabis industry experience, a plus 
• Excellent written and verbal communication skills; ability to provide clear direction, to manage and track progress, and communicate outcomes 
• Experience leading and organization in a highly regulated environment 
• Effective solutions-based attitude and team-focused management style 
• Strong ability to multitask and work through constant interruption in a fast-paced environment 
• Comfortable in a start-up environment- willingness and interest to roll up sleeves 
• Proven experience in implementing and maintaining systems and processes 
• Proficient in all Office Suites (Google, Microsoft Office) and ability to learn seed-to-sale tracking system 

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry 

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.