Sr Manager, Facility Maintenance

COMPANY OVERVIEW

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. 
 
Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. 
 
At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. 
 
If you’re interested in joining our mission, click the below links to join our team today!

MISSION STATEMENT

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

The Senior Manager - Facility Maintenance is responsible for the overall maintenance, reliability, and operational readiness of multiple Massachusetts cannabis production facilities. More specifically, this position oversees all building systems, utilities, production equipment, and critical infrastructure to ensure compliance with state regulations, OSHA standards, and Cresco’s quality and safety expectations. 

The Senior Manager - Facility Maintenance will report directly to the Sr. Director of Facilities and be accountable for driving consistent performance through key metrics such as equipment uptime, preventive maintenance completion, and vendor performance. This role will promote a culture of safety, accountability, and continuous improvement, where maintenance teams are empowered to implement lasting solutions that improve efficiency, reduce downtime, and support Cresco’s broader operational goals. 

CORE JOB DUTIES 

• Ensure Facility Reliability & Compliance: Oversee day-to-day maintenance operations across multiple Massachusetts sites, ensuring all facilities, utilities, and equipment meet state cannabis regulations, OSHA requirements, Cresco standards, and internal quality policies. 
• Drive Cross-Functional Performance: Improve operational efficiency by driving key KPIs tied to equipment uptime, preventive maintenance completion, work order backlog, and cost savings initiatives.  
• Project & Vendor Management: Lead execution of capital projects, repairs, and service contracts through structured project management and vendor oversight, ensuring timely, cost-effective, and high-quality outcomes. 
• Collaborate Across Departments: Partner with Operations, Supply Chain, Quality, Security, Safety, IT, and HR to ensure facilities and equipment support production needs, regulatory compliance, and safe working environments. 
• Develop & Implement Systems: Evaluate and implement new maintenance strategies, processes, and automation tools to improve efficiency and standardize best practices across sites. 
• Leadership & Team Development: Manage, train, and coach maintenance supervisors and technicians, fostering a solutions-based, team-oriented culture that emphasizes safety, accountability, and continuous improvement. 
• Resource & Cost Management: Oversee maintenance budgets, approve/deny internal expenditures, and identify cost savings opportunities through preventative maintenance programs, vendor negotiations, and energy-efficient upgrades. 
• Reporting & Communication: Provide regular updates to the Sr. Director of Facilities/Operations and site leadership, ensuring transparency on facility conditions, key projects, vendor performance, and maintenance KPIs. 
• Safety & Compliance Oversight: Actively participate in EHS initiatives, safety audits, and corrective actions to maintain zero-tolerance for unsafe practices and ensure employee well-being. 

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• Associate or Bachelor’s degree in Manufacturing Engineering, Engineering Technology, or a related field; Master’s degree preferred. 
• Minimum of 5 years of maintenance experience in a commercial, industrial, or manufacturing environment, with at least 3 years of management experience leading facilities, maintenance, or engineering teams. Experience in highly regulated industries (e.g., cannabis, food, pharma) is a plus. 
• Strong knowledge of electrical and mechanical systems and their integration with building automation systems (BAS). 
• Hands-on experience with HVAC & Building Automation  
• Hands-on experience with production automation and semi-automation systems (PLC, low voltage, pneumatic, and hydraulic systems). 
• Background in warehouse and production environments, with familiarity in GMP, SQF, OSHA, and ISO standards. 
• Proficiency with CMMS platforms and building automation systems. 
• Skilled in project management and vendor management, including planning, execution, contract oversight, and vendor performance evaluation. 
• Demonstrated ability to develop and implement systems, processes, and preventative maintenance programs. 
• Strong troubleshooting skills, with a proven record of developing solutions-based approaches in fast-paced, high-pressure environments. 
• Excellent written and verbal communication skills, with the ability to provide clear direction, track progress, and report outcomes. 
• Proficient in Microsoft Office Suite. 
• Self-motivated leader with the ability to manage multiple priorities, delegate effectively, and collaborate cross-functionally. 

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry 

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.