Specialist Paralegal

Are you a meticulous, detail-driven professional who thrives on organizing complex medical records and uncovering the information that makes or breaks a personal injury case?

Do you have the tenacity to track down elusive medical bills, verify treatments, and ensure that every case file is complete, accurate, and ready to support a strong demand?

Can you confidently communicate with clients, providers, and teammates — balancing empathy and efficiency — while managing dozens of high-stakes cases at once?

Is your approach to legal support grounded in sharp critical thinking, relentless follow-through, and a deep understanding of how medical facts impact case outcomes?

Final question: When faced with a challenge, do you get excited or run away?

 

** IMPORTANT: TO APPLY **

If you have any questions, please email recruit@crisp.co only.

• Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.

To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.

**RECRUITERS DO NOT CONTACT**

 

 

Since 1999, the Jaklitsch Law Group has been a pillar of excellence and compassion in Maryland. Known for our expertise in personal injury and medical malpractice, we guide clients through their most difficult times with care and determination. Our firm has earned top honors, including the Litigators Award and Multi-Million Dollar Advocates Forum membership. These recognitions reflect our deep commitment to delivering exceptional results with integrity.

At the Jaklitsch Law Group, we are a family united in advocating for justice and fairness. Our supportive ethos creates a transformative environment where every member is valued and empowered. We focus on our clients' overall well-being beyond the courtroom, meticulously preparing each case with legal acumen and personalized strategies to achieve the best outcomes.

As the Specialist Paralegal, you’ll be the backbone of our team’s intake and case management processes, supporting attorneys and clients alike with unwavering attention, empathy, and efficiency. You'll work alongside former EMTs and other professionals, leveraging medical terminology knowledge and tech fluency in Filevine and Arctrieval to deliver excellence under pressure. Your work will shape case strategy, maximize value, and reflect our ethos of compassion and diligence.

What you’ll do:

• Medical & Billing Records Management: Request medical and billing records from providers, Medicare, and Medicaid, organizing received documents for review and analysis. Conduct timely follow-up to ensure all records are complete and accurate. Itemize and summarize records to calculate medical records, identify treatment dates, and flag any discrepancies that could affect case value.
• Record Review and Redaction: Carefully review medical records to verify that treatments align with the case and identify any unrelated or sensitive information. Perform redactions to remove confidential data, ensuring that only relevant and compliant content is included in shared materials.
• Client Coordination: Communicate regularly with clients to obtain critical case-related information and documents, ensuring all necessary details are collected in a timely and accurate manner. Provide excellent service at every interaction, keeping clients informed, supported, and confident throughout their case.
• Case File Management: Collect, review, and organize all case-related documents, including medical records, bills, and supporting materials. Ensure files are clearly labeled, accurately maintained, and regularly updated to support smooth workflow, effective communication, and timely case progression.
• Medical Billing and Timeline Tracking: Maintain accurate records of medical bills, payments, and outstanding balances, ensuring all financial documentation is current and complete. Track key deadlines related to billing and records retrieval to avoid delays and ensure timely case advancement.
• Drafting Correspondence: Prepare and draft pertinent correspondence to healthcare providers, insurance companies, and clients. Ensure all correspondence adheres to firm standards and legal requirements.
• Demand Preparation: Draft and compile comprehensive demand letters and packages, including all supporting documentation and itemized medical records. Identify policy limits, highlight key case details, and collaborate with attorneys to ensure each submission is accurate, persuasive, and optimized to maximize case value.
• Lien Management: Manage liens from Medicare, Medicaid, ERISA plans, and private health insurers. Ensure timely retrieval, accurate documentation, and proper coordination to support case resolution and settlement processes.
• Team Collaboration: Partner with attorneys, intake lead, and external stakeholders to align workflows, escalate issues, and support special projects.

 

 

What we’re looking for:

• Experience & Skills: Paralegal experience is not required. Individuals with backgrounds where medical terminology is commonly used—such as EMTs, healthcare settings, or the insurance industry—are highly preferred. Strong communication skills and the ability to interact confidently with both clients and medical providers are essential.
• Communication and Collaboration: Excellent verbal and written communication skills are required, with the ability to engage confidently with clients, medical providers, attorneys, and internal team members. Proven success in roles requiring coordination with multiple stakeholders is highly valued.
• Technical Proficiency: Proficiency in Microsoft Office and Google Workspace (G Suite) is required. Familiarity with case management or records management systems is a plus, with particular value placed on experience using platforms such as Filevine and Arctrieval.
• Attention to Detail and Organization: Strong attention to detail and exceptional organizational skills are essential to ensure accuracy across documentation, records, and case materials.
• Task and Workflow Management: Must be able to manage a large workload efficiently, prioritize tasks, and maintain steady progress across multiple moving parts in a fast-paced environment.
• Independence and Initiative: Demonstrates the ability to work autonomously, take initiative, and solve problems proactively without the need for constant direction or oversight.
• Confidentiality & Empathy: Handles sensitive medical data discreetly and maintains compassionate, client-first communication.              

 

 

Why you should work here: 

• Empowering Culture: Be part of a team that values your contribution, offering a nurturing environment for professional growth.
• Impactful Work: Engage in meaningful activities that genuinely make a difference in our clients' lives.
• Dynamic Growth Opportunities: Thrive in an environment that encourages innovation and personal development, where your ideas and initiatives are not just welcomed, but are integral to our continual evolution and success.
• Supportive Team Environment: Join a cohesive and supportive team, where collaboration and mutual respect are the cornerstones of our daily interactions, fostering a positive and productive workplace.

 

 

Additional perks:

• 401(k) with Match: Take advantage of employer contributions to grow your retirement savings.
• Health Insurance: Enjoy comprehensive coverage that supports your health and peace of mind.
• Paid Time Off: Earn more PTO as your tenure grows—because loyalty deserves flexibility.
• Annual Firm Trip: Join us on exciting, all-expenses-paid trips to cruises and exotic destinations.
• Flexible Schedule: Work with a schedule that supports both your productivity and personal life.
• Dog-Friendly Office: Bring your pup to work—we live up to our Big Dog reputation!
• Performance Bonuses: Be rewarded for your results with meaningful performance-based bonuses.

 

 

At Jaklitsch Law Group, this role is more than just a position — it’s a purpose. As a Specialist Paralegal, your precision, empathy, and dedication will directly impact the lives of those navigating some of the most difficult moments they’ll ever face. You’ll be a crucial force behind the scenes, ensuring every detail is captured, every record complete, and every case positioned for success. Here, you’re not just part of a team — you’re part of a legacy of excellence, compassion, and fierce advocacy. If you're ready to step into a role where your work truly matters, and where your efforts help secure justice for real people every day, we invite you to join us.