Legal Assistant

Are you adept at juggling diverse priorities with ease in a fast-paced legal environment?

 

Do you excel at maintaining meticulous records and ensuring critical details are never missed?

 

Are you proactive and comfortable reaching out for clarity to ensure tasks are executed with precision?

 

Do you thrive in collaborating with case managers to support exceptional client outcomes?

 

Final question: When faced with a challenge, do you get excited or run away?

 

 

** IMPORTANT: TO APPLY **

If you have any questions, please email recruit@crisp.co only.

• Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.

To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.

**RECRUITERS DO NOT CONTACT**

Gorospe Law Group, based in Tulsa, Oklahoma, is a dedicated personal injury law firm committed to providing exceptional service and care to our clients. We understand the complexities of life following a personal injury and are here to support our clients through challenging times, helping them secure the compensation they deserve. Our practice areas are extensive, covering everything from motor vehicle accidents to intricate medical negligence claims.

 

With a focus on personalized assistance, our experienced team prioritizes clear communication and transparency, ensuring our clients are always informed and engaged throughout their legal journey. By preparing each case for potential trial, we strive to maximize the value of our clients’ claims, achieving the best possible outcomes through diligent negotiations or litigation. Our commitment to excellence is matched by our dedication to the community, treating every individual with the care and respect they deserve.

 

The role of Legal Assistant (Medical Records) at Gorospe Law Group is pivotal in ensuring the smooth processing of personal injury claims. This position is integral to supporting our mission of providing unparalleled client service by efficiently handling the acquisition and organization of essential medical records and insurance documents. The successful candidate will support our case managers, facilitating timely responses and proactive management of case files, directly impacting our clients’ recovery journey and case outcomes.

 

 

What you’ll do:

• Insurance Claims Setup: Establish and maintain both first and third-party insurance claims, ensuring accuracy and completeness.
• Medical Records Management: Request, track, and acquire medical records and bills from providers; follow up proactively to secure timely submissions.
• Balance Confirmation: Verify balances owed to medical providers and monitor until the information is acquired and documented.
• Subrogation Requests: Prepare and dispatch subrogation requests to health insurance carriers, ensuring follow-through on necessary actions.
• Client Updates (Written Only): Provide written treatment-status updates to clients through the firm’s CRM (text/email style). This role is not expected to handle client phone calls.
• Collaboration: Work closely with in-house case managers to execute tasks efficiently and prioritize workloads.
• Reporting Line: You will report directly to the firm’s two Case Managers, who will assign priorities and review progress.
• Technology Use: Operate within SmartAdvocate CRM and Microsoft 365 to document and track case progress and communications.  You’ll also collaborate internally using Microsoft Teams and support communication workflows using RingCentral as needed.

What we’re looking for: 

• Experience in PI: Ideally 2-3 years in personal injury matters, focusing on medical records and insurance workflows.
• Legal CRM Proficiency: Experience with legal CRMs required; SmartAdvocate preferred.
• Tech Requirements: Must have a Windows-based computer capable of running SmartAdvocate (Chromebooks are not compatible). Comfortable with Microsoft 365 and working with PDFs.
• Strong Communication: Clear, professional English that ensures effective interaction with U.S. insurance companies and providers.
• Self-directed Work Style: Proactive, detail-oriented, and willing to seek clarification to ensure task correctness.
• Availability for U.S. Hours: Full-time alignment with 9-5 Central Time is essential.

 

Why you should work here: 

• Collaborate Closely: Work directly with experienced case managers who value proactive ownership and clear communication.
• Deepen Expertise: Focus narrowly within insurance claims and medical records for rapid skill development and specialization.
• Positive Culture: Be part of a team known for its grit, dependability, and strong work ethic, aligned with a vibrant and supportive culture.
• Client Impact: Contribute to meaningful outcomes that directly affect client recovery and satisfaction.

 

Additional perks:

• Remote Work: Operate from a location of your choice while following central hours, enhancing work-life balance.
• Useful Tools Provided: Access to necessary software like Microsoft 365 and SmartAdvocate account.
• Competitive Pay: Monthly compensation ranging from $1,500–$2,000 USD based on experience.
• Flexible Engagement: Contractor position with month-to-month terms, offering adaptability.

If you are a dedicated professional ready to make a significant impact in a supportive and client-focused environment, we invite you to apply for the Legal Assistant (Medical Records) role at Gorospe Law Group. Join us in making a difference in our clients’ lives, contributing to a team that values precision, integrity, and empathy in personal injury advocacy.