Job Application for Project Manager at Critical Mass

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As a Project Manager, you are a creative and strategic thinker with a passion for digital projects and an innate drive to understand every detail about a client’s brand, business, and customers. You thrive in a fast-paced environment, seamlessly moving from client needs to team collaboration, ensuring that every project is delivered with precision and excellence. With your agency experience, you know how to hit the ground running, manage multidisciplinary teams, and navigate the dynamic flow of creative campaigns and digital deliverables.

You Will:

Serve as the primary point of contact between the client, internal team, and vendors
Guide clients on project success and facilitate consensus
Align the team with client insights and objectives
Develop comprehensive project plans with budgets that align with client interests
Track and communicate project scope, status, and deliverables
Facilitate meetings and manage risks, ensuring quality in all deliverables
Foster a collaborative, positive environment that motivates the team to produce award-winning work
Oversee project budgets, forecasts, POs, and invoices, while identifying and mitigating project risks
Provide regular project status updates to stakeholders

You Have:

2-4 years of experience managing digital campaign projects within a marketing agency
Strong background in fast-paced agency settings or marketing experience on the client side
Proficiency with office and project management tools (Smartsheet, Excel, MS Project, Jira).
Strong understanding of project management principles, change management, and revenue forecasting
Exceptional communication skills, responsiveness to feedback, and leadership abilities
Solutions-focused mindset with strong attention to detail and can maintain organization under pressure
Proven skills in managing client conversations around project scope, schedule, and budget

What We Offer:

Global maternity and parental leave
Competitive benefits packages
Vacation, compassionate leave, sick days, and flex days
Access to online services for families and new parents
Extensive winter holiday office closures
Summer Fridays (off at 3:00 PM local time every Friday)
Diversity and Inclusion Board with 13 affinity groups
Internal learning and development programs
Enterprise-wide employee discounts

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx

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DE&I Questionnaire

Voluntary Self-Identification

At Critical Mass, we are dedicated and determined to build a workforce that reflects the diversity of the communities in which we live and work. It is crucial that every team member can thrive and reach their full potential.

With that said, we’d like to know a little more about you. We ask all applicants to fill out the below voluntary self-identification questions in order to evaluate and improve our recruitment and diversity efforts. Answering is completely voluntary and will not affect the outcome of your application.

The data collected may be reviewed by the Critical Mass Talent Acquisition Team, Human Resources, our Diversity, Equality and Inclusion team, and our executives, but they will neither be reviewed by nor disclosed to anyone else. All the information that you share with us pursuant to this survey will be stored on our secure network servers located within Canada and the United States. We will only retain this information so long as it is necessary for the purpose that we have described here or as may be required by applicable laws. Thereafter, we will either anonymize the information or delete it entirely. If you elect to complete this survey, and at any point in the future you wish to retract or amend your responses, or otherwise have any questions about your data, you may contact our Talent Acquisition team at accommodations@criticalmass.com.

As set forth in Critical Mass’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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Aboriginal Peoples means persons who are defined as: Indians (more commonly referred to as First Nations), Inuit, or Métis.

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Members of Visible Minorities means persons, other than Aboriginal people, who are non-Caucasian in race or non-white in color.
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Persons with Disabilities means persons who have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

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Project Manager

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