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Project Delivery Intern

New York

Critical Mass' Internship opportunities are part of our Trailhead Program and will provide a 12-week jump-start to your career. The program is a fast-track to launch your career through regular learning opportunities, mentorship, client work exposure, while also getting paid. We aim to show you all the amazing work we do here at Critical Mass, and to support you as part of the team! You will have the opportunity to try the digital agency world through multiple internship and client projects to see if it's for you!

Our Internship will run from May 27 – August 15.


As a Project Delivery Intern you will learn from the Project Delivery team to understand the successful development of interactive digital-based solutions. The Project Delivery Intern will experience working with cross-functional and multi-project team resources to ensure solutions are delivered on time and on budget according to defined scope, timeline, and cost parameters. They will have the opportunity to assist in the development of plans, schedules, and control project activities toward these objectives, all the while, learning the technical, theoretical, and managerial skills required to satisfy project requirements, while building positive professional relationships.

You Will:

  • Gain exposure and understanding of the project delivery discipline and how it operates within the agency
  • Collaborate with interns on client projects and global intern projects
  • Assist in development, maintenance, and effective execution of project plans throughout the life of assigned project(s) according to established procedures, channels, and success expectations
  • Contribute to continual process and people management innovation, supporting effective delivery of solutions
  • Assist in establishing clear project parameters supporting the success of all internal and client team members
  • Provide and promote high standards of professionalism and leadership throughout the life of projects, both within and outside the organization, appropriately representing Critical Mass’ business philosophies, protocols and standards
  • Assist in creating and maintaining a project schedule, which defines activities, sequence, dependencies, work effort, duration and associated resource requirements

You Have:

  • Strong computer skills, especially with Microsoft Office
  • Strong written and verbal communication skills
  • Ability to multi-task in a fast-paced, flexible environment
  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Aptitude and desire to build skills in mediation, negotiation, diplomacy, and decision making
  • Aptitude and desire to learn how to manage interactive digital-based media projects
  • Aptitude and desire to learn business and financial principles, including budget, schedule, and resource management
  • Currently in their 2nd or 3rd year of a 4 year university program or 1st year of a 2 year program

What We Offer

  • Vacation, compassionate leave, sick days, and flex days
  • Hybrid work options
  • Summer Fridays (off at 3:00 PM local time every Friday)
  • Diversity and Inclusion Board with 12 affinity groups
  • Enterprise-wide employee discounts

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week. The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement

We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but aren’t limited to, a candidate’s experience and skills relative to the scope and responsibilities of the position. For current CM employees, tenure will also be a consideration.

Salary Range

$21 - $21 USD

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our candidate pools. 

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

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