Quality Assurance Specialist

QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, Project managers, designers and developers to ensure QA standards and client satisfaction are delivered. He/She Provides execution of QA tasks with speed and great quality for the overall agility of the QA team. 

You will

• Is co-responsible for the quality of projects based on the requirements and design specifications. 
• Responsible for attending meetings providing status, taking notes and providing feedback when needed. 
• Should be able to communicate test results, issues, and risks found to project team members, project managers, and QA management through the different channels. 
• Identify test data 
• Creating and maintaining comprehensive test plans  
• Writing and maintaining test cases/scripts 
• Create traceability matrix documents based upon project requirements 
• Create checklist documentation based upon project requirements 
• Performing functional and non functional testing  
• Effectively communicating statuses  
• Apply industry standard testing methodology, strategies and industry best practices 
• Create defect tickets and track issues to resolution 
• Report creation and related metrics at different levels when necessary 
• Support the team on onboarding co-workers and/or junior staff members 
• Should be able to execute regression tests based on design specifications and requirements  
• Expected to support QA estimations if needed. 
• Expected to fully understand project life cycle and industry standards. 
• Expected to fully understand testing methodologies 
• Expected to ask all necessary questions when tasks, requirements or information isn’t clear or missing 
• Identify and raise risks 
• Should be able to work with other team members to ensure the success of projects. 
• Should be able to analyze and understand details and requirements of projects and tickets  

You have

• English Proficiency (B2+ reading, writing, and conversation).
• Minimum 2+ years of experience in software quality assurance. 
• Automation skills (working experience with Javascript, Typescript, Playwright, CI/CD with Jenkins)
• Knowledge of Agile Methodologies for software development 
• Experience working with local and offshore teams 
• Experience in task management and defect tracking tools like Jira and/or similar 
• Extensive knowledge of Windows or MacOS software is expected. 
• Bachelor’s degree in software engineering or related field or equivalent work experience. 
• ISTQB Certification or other QA related certifications are a plus 
• Mastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint. 
• Knowledge of Photoshop and Adobe Illustrador are a plus. 
• Desirable knowledge of collaboration and issue tracking tools such as Box, Jira, Confluence. 

Critical Mass is an equal opportunity employer. 

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx