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Project Coordinator

Los Angeles

The Trailhead program is the start of your epic journey at Critical Mass. During your initial 12-weeks, you will embark on a custom-built learning journey to understand what we do, who we are, and how we make award-winning work with our clients. Our goal is to integrate you into the amazing work we do here at Critical Mass, and support you as part of the team to grow your career with us! 

All applications are reviewed and interviewed on a rolling basis. 

The Project Coordinator is responsible for assisting in the successful development of interactive web-based solutions, working with cross-functional, multi-project team resources to ensure solutions are delivered on time and on budget according to defined scope, timeline and cost parameters. They will assist in the development of plans, schedules and control of all project activities toward these objectives, applying technical, theoretical and managerial skills to satisfy project requirements, while building positive professional relationships.

You Will:

  • Assist in development, maintenance and execution of project plans throughout the life of assigned project(s)
  • Contribute to continual process and people management innovation, supporting effective delivery of solutions
  • Assist in establishing clear project parameters supporting the success of all internal and client team members 
  • Provide and promote high standards of professionalism and leadership throughout the life of projects, both within and outside the organization, appropriately representing Critical Mass’ business philosophies, protocols and standards
  • Assist in creating and maintaining a project schedule, which defines activities, sequence, dependencies, work effort, duration and associated resource requirements
  • Assist in forecasting, tracking and managing project budgets, purchase orders and invoices
  • Assist in acquiring appropriate resources to meet project needs
  • Assist in planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables
  • Assist in identifying, analyzing, prioritizing, mitigating and communicating project risk

You Have: 

  • Exceptional attention to detail and organizational skills; able to effectively prioritize tasks in fast-paced, cross-functional environments.
  • Clear and confident communication, both written and verbal, with the ability to interface across multiple disciplines and flag risks or blockers early.
  • Comfortability using and experimenting with AI tools (e.g., ChatGPT, Gemini, Copilot) for daily tasks such as summarizing content, drafting communications, automating research, or analyzing data, and can articulate how AI tools enhance productivity and output quality.
  • A strong sense of ownership and initiative; consistently raises their hand to take on more responsibility and proactively drive work forward without waiting for direction.
  • Ability to adapt quickly to change; and you thrive in evolving environments with shifting priorities and fast turnaround times.
  • Strong critical thinking and problem-solving skills
  • Comfortability calling out risks, asking thoughtful questions, and pushing for clarity or alignment when needed.
  • A curious and growth mindset, open to learning from other disciplines, tools, and ways of working.
  • Experience or exposure to using scheduling or project management tools (e.g., Asana, Smartsheet, Trello, Outlook) and comfortable learning new platforms as needed.
  • A teachable, coachable can-do attitude, and open to feedback; and you thrives in collaborative team environments.

What We Offer 

  • Global maternity and parental leave 
  • Competitive benefits packages
  • Vacation, compassionate leave, wellness days, and flex days
  • Access to online services for families and new parents
  • Extensive winter holiday office closures
  • Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts 

 The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible!  Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.  The ask stems from our want to:  

  • Strengthen opportunity for continuous learning  
  • Improve collaboration and team relationships.  
  • Increase employee engagement  

This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feelcomfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

 

We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but aren’t limited to, a candidate’s experience and skills relative to the scope and responsibilities of the position. For current CM employees, tenure will also be a consideration.

Salary Range

$60,000 - $65,000 USD

Critical Mass is an equal opportunity employer. 

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

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