Job Application for Senior Content Author at Critical Mass

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As a Content Author, you will be responsible for editing copy, building components for web pages, and uploading and publishing assets globally, all within the AEM environment. You can expect to work directly with our client and our development team for requirements, as well as collaborate with creatives. This team will handle global publishing and localization of content across 50 GEOs. On top of all of this, you have a passion for learning and a drive to work with a globally admired brand.

Please note that this is a fully remote contract role with a projected end date of January 30, 2026. The salary range noted is the hourly rate.

You will:

Create or update content in the CMS (AEM preferred) on basic HTML, CSS and JS to ensure the pages accurately reflect client and development requirements.
Edit copy, build content, and publish assets to pages globally
Works closely with Creative, Business, Technology and QA teams to ensure quality and punctual web development
Work on timelines and scheduling with cross-functional teams
Collaborate with internal teams and clients on ad-hoc projects
Implements technical solutions following the Capability’s best practices
Debugs or troubleshoots simple issues in existing web applications.
Provide feedback on policies and procedures when an opportunity for improvement exists

You have:

BS in Computer Science or related technical discipline or equivalent practical experience.
Experience in client-facing roles
Experience with Adobe Experience Manager (AEM), including authoring, editing, and publishing content
Ability to troubleshoot issues related to AEM page rendering, broken components, site issues
Experience with asset management in AEM (DAM)
Basic understanding of HTML, CSS, and how they affect page layout and styling
Content editing and proofreading skills with high attention to detail
Familiarity with project management tools (e.g., Jira, Wrike, Quip, Asana)
Proven experience working in cross-functional teams (design, development, copy, localization, client-facing)
Experience with multi-region or multilingual websites, including working with translation vendors and processes to localize content for global markets
Strong organizational and time-management skills with the ability to manage multiple pages or tasks simultaneously

We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but aren’t limited to, a candidate’s experience and skills relative to the scope and responsibilities of the position. For current CM employees, tenure will also be a consideration.

Salary Range

$50 - $56 CAD

Critical Mass is an equal opportunity employer.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx

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DE&I Questionnaire

Voluntary Self-Identification

At Critical Mass, we are dedicated and determined to build a workforce that reflects the diversity of the communities in which we live and work. It is crucial that every team member can thrive and reach their full potential.

With that said, we’d like to know a little more about you. We ask all applicants to fill out the below voluntary self-identification questions in order to evaluate and improve our recruitment and diversity efforts. Answering is completely voluntary and will not affect the outcome of your application.

The data collected may be reviewed by the Critical Mass Talent Acquisition Team, Human Resources, our Diversity, Equality and Inclusion team, and our executives, but they will neither be reviewed by nor disclosed to anyone else. All the information that you share with us pursuant to this survey will be stored on our secure network servers located within Canada and the United States. We will only retain this information so long as it is necessary for the purpose that we have described here or as may be required by applicable laws. Thereafter, we will either anonymize the information or delete it entirely. If you elect to complete this survey, and at any point in the future you wish to retract or amend your responses, or otherwise have any questions about your data, you may contact our Talent Acquisition team at accommodations@criticalmass.com.

As set forth in Critical Mass’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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Aboriginal Peoples means persons who are defined as: Indians (more commonly referred to as First Nations), Inuit, or Métis.

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Members of Visible Minorities means persons, other than Aboriginal people, who are non-Caucasian in race or non-white in color.
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Persons with Disabilities means persons who have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

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Senior Content Author

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