Assistant Store Manager (M/F/D) – Designer Outlet York
Crocs, Inc. (NASDAQ: CROX) is a world leader in innovative casual footwear for men, women and children. The company offers several distinct shoe collections with more than 300 four-season footwear styles. All Crocs™ shoes feature Croslite™ material, a proprietary, revolutionary technology that gives each pair of shoes the soft, comfortable, lightweight, non-marking and odor-resistant qualities that Crocs wearers know and love. Crocs fans “Get Crocs Inside” every pair of shoes, from the iconic clog to new sneakers, sandals, boots and heels. Since its inception in 2002, Crocs has sold more than 200 million pairs of shoes in more than 90 countries around the world.
Introduction on the role:
As Assistant Store Manager for Crocs, you play a pivotal role in leading the store and driving operational excellence. Your positive attitude, sales skills, and business acumen set the standard, inspiring exceptional customer service and boosting sales. Responsibilities include managing staff, visual merchandising, recruitment, and organizational tasks.
What will you do?
- Assume Store Manager responsibilities in their absence, overseeing daily operations and ensuring adherence to opening hours and task management.
- Lead and coach the store team to enhance customer service, drive conversion & sales, and maintain a high level of service quality.
- Demonstrate strong organizational skills, mastery of daily tasks, and train store team accordingly to ensure efficient task completion.
- Support Store Manager in identifying developmental opportunities for the store team and delegate tasks efficiently.
- Set an example for exceptional customer service and commitment to company standards, supervising the team to ensure outstanding customer experiences.
- Maintain store appearance upholding operational excellence in visual merchandising, prevent theft, drive cash and inventory control and health& safety protocols.
- Support staff through role modeling, supervision, and constant performance improvement.
Who are you?
- More than 2 years of experience in a similar role,
- Strong commercial and coaching skills,
- Passion for excellent customer service,
- Brand ambassador for Crocs,
- Good knowledge of the market,
- Training and leadership expertise.
What do we offer?
- Full-time employment in an expansive, dynamic, and globally recognized organization.
- Engaging work atmosphere alongside passionate colleagues.
- Competitive salary package reflective of your skills and contributions.
- Participation in our bonus system to recognize and reward your achievements.
- Generous employee discounts on our products.
- Access to an internal training program to foster your professional growth and development.
Sounds pretty amazing right? Well, what are you waiting for?!
We value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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