Senior Director, Digital Commerce, Japan

Job Title: Senior Director, Digital Commerce, Japan

Reports to: VP of Digital Asia

Job Summary

Crocs is hiring a Sr. Director Digital Commerce to grow the e-commerce, marketplaces, and e-tail businesses in Japan.  This critically important leadership position will have P&L responsibility and will manage the merchandising, onsite, digital marketing and marketplace/Etail teams.  The role will develop and execute the strategy to grow the brand, deliver financial results and improve customer experience, and play a critical role to work with Japan and Regional/Global leadership to drive Crocs’ transformation and acceleration in Japan. This role sits in both Asia Digital Leadership team, and Japan Leadership team.

 

Job Description

• Propose and commit to annual financial targets, including revenues and profitability, and more importantly, Crocs long term full potential.
• Develop and implement a business strategy across pricing, promotions, assortment, sales channels, digital marketing, customer experience, branding, etc.
• On crocs.com, elevate branding, showcase products, and create a best-in-class shopping experience
• For marketplace and e-tail partners, develop a holistic strategy with appropriate segmentation across storefronts
• Identify new growth opportunities by working cross functionally with Brand Marketing, Retail, and Wholesale, as well as with external partners.
• Drive integrated operating model with the broader Crocs Japan/Regional/Global team.
• Influence global, regional, and local strategies as a member of the commercial leadership team and implement best practices from other markets
• Build an inclusive team culture and develop a growing and talented digital team (14 people for now).
• As a leader, provide inclusive leadership, guidance, and direction to the team. Build and maintain a high-performance team and culture through open and clear communications, ongoing mentoring and development, and effective performance management.

 

Qualifications

• Degree in any general discipline/field.

 

Other Job Requirements

• Minimum 5-10 years’ E-Commerce experience.
• Fluent in Japanese, excellent English communication skills.
• Comprehensive understanding of digital marketing and marketplace landscape and the levers available to drive growth
• Strong collaboration and communication skills to work smoothly across multiple cultures and time zones
• Track record of successfully managing both brand.com and third party marketplaces.
• Advanced knowledge of digital marketing.
• Highly organized, consumer-centric, business-driven.
• Ability to work under pressure, meet deadlines and be flexible.