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Clinical Team Assistant - HHA Department

Norwell, MA

Why Croí Health?

Croí Health is a mission-driven, non-profit organization providing home health, palliative, hospice, and wellness services across 27 communities, from Milton to Plymouth. Consistently earning five-star CMS ratings, we lead with innovation, quality, and heart.

Join us and make a difference every day—because here, caring is more than what we do, it’s who we are.

As a Clinical Team Assistant for our Home Health Aide team, you will assist HHA Managers and support the clinical staff to improve communication and ensure quality patient care. You will act as the key link between clinicians and clinical managers.  The schedule for this position is 40hrs per week, 8am-4:30pm Mon-Fri.

 

What will you be doing:

  • Assures scheduling is done on a timely basis (daytime, evening, weekends and holidays).
  • Ensures appropriate assignment of new admissions and resumptions of care in consultation with managers.
  • Adjusts schedule to meet expected productivity.
  • Projects daily staffing needs.
  • Coordinates staff’s daily workload, assuring continuity of care.
  • Serves as a scheduling resource to team members, Intake Department, Phlebotomy Department and patients.
  • Provides clerical support to clinical managers and clinical staff (i.e., meeting minutes, letters, flyers, faxing, etc.).
  • Assures service satisfaction through appropriate communication with staff, patients and Intake Department.
  • Ability to work 40 hours per week, Monday - Friday 8am-4:30

Compensation: 23-28/hr. based on experience

What we're looking for in you:

 

  • High school diploma or Bachelor's degree or prior administrative or CTA experience 
  • Minimum of two years of office (clerical) related experienced required, in a health care setting strongly preferred.
  • Prior experience as multi-disciplinary scheduler preferred

 

 

Croí Health complies with applicable federal and state civil rights laws and does not discriminate, exclude people or treat them less favorably because of race, color, creed, religion, national origin (including limited English proficiency and primary language), sex (including sex characteristics, including intersex traits, pregnancy, or related conditions, sexual orientation, gender identity and sex stereotypes), age, disability (including mental illness and substance abuse disorders), genetic material, veteran status, communicable disease, natural or protective hairstyles or any combination, thereof with regard to admission, access to treatment or employment.

 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

 

 

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