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Case Manager, Crisis Services

Mentor, Ohio

Crossroads Health provides a continuum of quality life-changing behavioral health and specialized chemical dependency treatment services to children, adolescents, young adults, adults and families. As a leader in the behavioral health field, we offer a vast array of programs and services that evaluate, educate, strengthen and support thousands of children, adults and their families each year.

Are you interested in a career working in our community with our Crisis Team helping those who need assistance? Are you ready to begin your career in the Social Services field? If you answered yes to these questions then our Case Manager, Crisis Team position could be perfect for you. Working with a supportive management staff and a company that puts their clients and their employees first, Crossroads Roads Health is an organization built on mutual respect and a work-life balance that is in need of a passionate, empathic individual to perform the following tasks:

  • Provides therapeutic interventions in the home or community and linking clients to resources
  • Assesses clients’ development, psychological and psychiatric needs in order to make referrals.
  • Advocates on behalf of clients.
  • Monitors clinical symptoms.
  • Functions as a gatekeeper for other resources.
  • Performs crisis intervention, as needed.
  • Meet monthly productivity metrics

The Case Manager, Crisis Services offers case management services within the home and community setting. This position is responsible for primarily individual services. This provider will engage as a member of a collaborative team. With a Trauma Informed approach, this position will be a representative for the organization and how we offer integrated services for recovery and mental health. Positions may be specific to Youth Services, Adult Services, or a combination of both and may be specific to general population, intensive services, or a combination.

Position Requirements:

  • High School Diploma or equivalent with 3 years of experience.
  • Associate’s Degree in Human Services/Social Work or related field with 1 year experience preferred. 
  • QMHS/QBHS within 15 days of hire (employer provided)
  • Must have an acceptable driving record 4 (four) points or less, reliable transportation and carry automobile insurance with minimum liability of $100,000/$300,000, and property damage of $50,000.
  • Work in home and community within Lake County. providers to clients also travel to surrounding counties as needed. Must be comfortable making home visits throughout the community and transporting clients in own car.

Our Organization is committed to equal employment opportunity. We do not discriminate against employees or applicants on the basis of race, color, religion, gender/sex (including pregnancy, childbirth, and pregnancy-related conditions), sexual orientation, gender identity, national origin, age, physical or mental disability, veteran status, uniform service member status, genetic information, or any other status protected by law.

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Terms and Conditions

My application for employment with Crossroads/Beacon Health/New Directions (“The Organization”) is made with the understanding that nothing contained in this application or in the granting of an interview is intended to create a contract between The Organization and myself for either employment or for the providing of any benefit. Further, if The Organization and I enter into an employment relationship, I understand that I may terminate my employment at any time and for any reason and I understand that any false information, omissions, or misrepresentations of fact called for in this application may result in rejection of my application or discharge at any time during my employment. I authorize The Organization to obtain information concerning me from current or former employers, references, education institutions and state and federal agencies for public records including, but not limited to, motor vehicle or criminal records. I release all concerned from any liability or damage whatsoever for issuing this information. I understand that receipt of a poor reference or background check notification of a record of prior criminal activity or the failure to successfully complete a physical examination and/or drug test may prevent me from obtaining or maintaining employment.