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Solutions Engineer (API)

California, United States, Colorado, United States, Florida, United States, Georgia, United States, Illinois, United States, Massachusetts, United States, Nevada, United States, New Jersey, United States, New York, United States, North Carolina, United States, Oregon, United States, Pennsylvania, United States, South Carolina, United States, Texas, United States, Virginia, United States, Washington, United States

About Crunchbase

Crunchbase is a predictive solution that provides intelligence on private companies, powered by the unique combination of live private company data, AI, and market activity from over 80 million users. We predict private market movements that matter to help investors, dealmakers, and analysts make the right decisions.

We are committed to fostering a positive, diverse, and inclusive culture by hiring for potential and embracing individuals with diverse perspectives, backgrounds, experiences, and skill sets. We value transparency and openness, believing that an inclusive environment strengthens our teams and enhances our products.

Crunchbase has a remote-first approach, and is open to hiring in residents of these states: California, Colorado, Illinois, Florida, Georgia, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington, and Maine.

Our inclusive remote-first culture, generous PTO policies, competitive pay, and employee wellness benefits set us apart!

The Role

As an API Solutions Engineer at Crunchbase, you’ll be the go-to technical expert for our Revenue Organization, bridging the gap between product capabilities and customer needs. You’ll lead technical demos, run proof of concepts, respond to security questionnaires and technical questions, and provide deep expertise on our data, APIs, and CRM integrations. This role spans the full customer lifecycle, from pre-sales solution design to post-sales onboarding, adoption, and ongoing technical support.

You’ll partner closely with the Customer Success, Sales, Product, and Engineering teams to troubleshoot complex API and data challenges, design and optimize workflows, and enable internal teams through training and tooling. This position requires strong fluency in APIs, SQL, and CRM platforms, as well as an AI-first mindset to streamline processes and improve efficiency across the organization.

What You'll Do

  • Lead technical product demos and proof of concepts (POCs) to showcase Crunchbase’s platform, data, and integrations, and prepare supporting technical documentation such as RFPs and security questionnaires.
  • Serve as the internal API expert for Crunchbase, providing best practices, technical guidance, and integration support.
  • Partner with internal teams and customers to design, troubleshoot, and optimize complex API workflows, including data mapping, enrichment, and bulk processing.
  • Develop and maintain API and data documentation, example queries, and training materials.
  • Collaborate with product and engineering to identify bugs, propose enhancements, and improve API output consistency.
  • Provide timely technical support to internal teams and customers, fulfilling ad-hoc requests (e.g., data pulls, CSV exports), and contributing to projects such as legacy key migrations, Salesforce enrichment updates, and other customer success initiatives.
  • Leverage AI tools and machine learning to automate repetitive tasks and improve workflows for both customers and internal teams
  • Performs other related duties as assigned.

Who You Are

  • 5+ years of experience delivering technical solutions in a customer-facing role within B2B SaaS or data-driven environments
  • Skilled at designing, troubleshooting, and optimizing API workflows, including entity mapping, enrichment, error handling, and bulk processing
  • Strong working knowledge of Salesforce integrations, workflows, and enrichment processes, with the ability to address common technical challenges
  • Proficient in SQL for querying and validating large datasets, and comfortable using scripting languages like JavaScript or Python for API testing, automation, and data validation
  • Experienced in both pre-sales (technical discovery, demos, proof of concepts) and post-sales (onboarding, adoption, troubleshooting) support
  • Able to translate technical capabilities into clear business value for technical and non-technical audiences
  • Familiar with tools such as Postman, Zapier, Snowflake, Databricks, and AI/ML platforms like OpenAI or Anthropic
  • Knowledgeable about AI/ML APIs, model deployment, and integration patterns, with an understanding of data privacy regulations such as GDPR and CCPA
You may also be entitled to receive equity and benefits.

Salary Range

$137,084 - $161,275 USD

What Crunchbase Offers: 

  • Competitive salary and equity in the form of stock options
  • Remote first policy
  • Generous Reimbursement policy for learning and development activities
  • Monthly Wellness stipend
  • 14 weeks of fully-paid time off for various life situations (like welcoming a new born or caring for family)
  • Flexible Paid Time Off (PTO)
  • 22 Holidays in 2025
  • Volunteering Paid Time Off
  • Incredible medical, vision and dental benefits for employees and their families (including PPO, HDHP, and INO plans) 
  • 401(k) and Roth plans, and free annual financial adviser check-in
  • Monthly internet stipend
  • Work from home allowance to purchase furniture for your work from home space
  • Matching charity contributions for our Townhall awards
  • A team of creative, transparent entrepreneurs driven to accomplish our mission
At Crunchbase, we value team members who are passionate and enthusiastic about what we're building here. We believe there is no "perfect" candidate, and want to encourage applying even if all the requirements listed aren’t met. If you're passionate about Crunchbase and looking to learn and grow, then we look forward to reviewing your application!
 
Crunchbase does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, veteran status, military obligations, or marital status. We will consider for employment qualified applicants with arrest and conviction records. Every day our team is honored to work with entrepreneurs and innovators from every corner of the globe, and we aim to build a team that reflects the diversity of our customers. Each individual at Crunchbase brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides a better service to its customers, and helps us all grow and learn as individuals.

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