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Senior People Business Partner

Mexico City, Mexico City, Mexico

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

In the role of Senior People Business Partner, you will report to the Sr. Director, People Business Partnerships & LatAm.

As a key member of the People Business Partnerships team, you will partner closely with leaders and employees in Mexico City and the Latin America regions to support organizational talent, drive engagement, and enable the business to deliver impactful outcomes. We are looking for a Senior People Business Partner with experience supporting and scaling teams in dynamic, fast-growing environments.

We are considering applicants for the location of Mexico City

Core Areas of Responsibility

  • Partner closely with Mexico City and LatAm-based business leaders and team members to understand their goals and provide strategic people support that drives business success
  • Provide coaching and expertise to local leaders across areas, including talent strategy, organizational design and effectiveness, leadership development, performance management, succession planning, employee engagement, and employee relations
  • Support day-to-day people operations in Mexico City and other LatAm regions as needed, partnering with Payroll, Benefits, and People Services to ensure smooth onboarding/offboarding, leave management, and compliance with local employment requirements
  • Act as the primary People Partner for Mexico City and LatAm regions, ensuring local needs and insights are reflected in broader people strategies and programs
  • Collaborate cross-functionally with the US-based People Partners, Recruiting, IT, Finance, Payroll, and other partners to support local initiatives and deliver integrated people solutions
  • Support the implementation and change management of people programs within Mexico City and LatAm 
  • Use qualitative and quantitative data to inform business and talent decisions at the local level
  • Champion company culture, values, and employee experience within the Mexico City office and other LatAm regions

About You

We get excited about candidates like you, because...

  • You have 12+ years of experience as an HR Business Partner or in a related role, ideally in tech or media environments, or where you have been exposed to working with multiple regions and stakeholders.
  • Bring solid knowledge of HR disciplines, including organizational design, workforce planning, employee relations, performance management, compensation, and local employment laws in Mexico City. Knowledge of other LatAm regions is strongly preferred.
  • Demonstrate excellent interpersonal, communication, and coaching skills, with the ability to build trust and influence at all levels
  • Your English and Spanish communication skills are both great. 
  • Are proactive, solutions-oriented, and comfortable operating independently in a fast-paced, evolving environment
  • Have strong problem-solving skills and sound judgment when navigating complex or ambiguous situations
  • Have hands-on experience with day-to-day people operations
  • Handle sensitive and confidential information with integrity and discretion
  • Thrive in collaborative environments and enjoy working with driven, thoughtful colleagues
  • Hold a BA/BS degree in Business Administration, Psychology, Communications, or a related field and/or equivalent working experience. 



About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Kaizen. We have a growth mindset committed to constant forward progress.

  • Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

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