Senior Manager, Global Payroll

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

In the role of Senior Manager, Global Payroll, you will report to the Sr. Director Total Rewards.

We are considering applicants for the location(s) of LA.

We are seeking an experienced and dynamic Senior Manager, Global Payroll to lead and manage our global payroll operations. The ideal candidate will possess strong expertise in payroll strategy, compliance, and best practices, coupled with proven experience in payroll system implementations across multiple regions. This leadership role demands a  hands-on leader that thrives in a fast-paced, collaborative environment, a strategic thinker who can drive process improvements, ensure compliance with local tax laws, and streamline payroll operations globally.

The Senior Manager, Global Payroll will collaborate closely with the The People Team, Finance, and People Technology teams, ensuring that payroll systems are optimized and aligned with organizational goals. They will play a pivotal role in driving process  optimization and innovation, leveraging technology and automation to enhance operational efficiency, and maintaining a high level of employee satisfaction with accurate and timely payroll processing.

Core Areas of Responsibility

Payroll Strategy & Management

• Lead and oversee the end-to-end global payroll process for Crunchyroll ensuring the accurate and timely processing of payroll for all employees across multiple countries.
• Develop, implement, and maintain payroll strategies, policies, and best practices to ensure consistency, efficiency, and compliance globally

Global Payroll Systems Implementation

• Lead and manage payroll setup for newly established entities, ensuring operational readiness, regulatory compliance, and alignment with global payroll standards.
• Support business expansion into new markets by overseeing payroll implementation, including vendor coordination, system configuration, and integration with existing payroll and HR systems.
• Partner cross-functionally with People Technology, People Operations, Finance, and third-party vendors to ensure seamless payroll transitions, accurate data integration, and scalable processes that support global growth.

Compliance & Risk Management

• Ensure full compliance with local, state, federal, and international tax regulations and labor laws.
• Stay up-to-date with global tax and regulatory changes, making necessary adjustments to payroll processes and systems as required.
• Identify and mitigate payroll-related risks and implement controls to reduce errors, penalties, and audit issues.

Team Leadership & Development

• Build and lead a high-performing, global payroll team, providing guidance, training, and development to ensure a strong, skilled workforce.
• Foster a collaborative, solution-oriented environment within the payroll team and across other departments.

Vendor Management

• Manage relationships with third-party payroll vendors and external partners to ensure they meet contractual obligations and deliver high-quality service.
• Regularly review vendor performance and evaluate new solutions or alternatives for improving global payroll efficiency.

Process Improvement & Automation

• Drive continuous improvement initiatives by leveraging technology and automation to optimize payroll processes and reduce manual intervention.
• Identify opportunities to streamline payroll operations, including pay cycles, reporting, and system functionality.

About You

We get excited about candidates, like you, because...

• 8+ Years of overall payroll experience, 5+ years of global payroll experience with in-house payroll processing in a high volume
• Demonstrated experience with global expansion, payroll setup, continuous improvement, and M&A integrations.
• Demonstrated strong leadership capabilities with the ability to balance strategic oversight and hands-on execution to ensure operational excellence
• Deep knowledge and experience working with payroll vendors & platform technologies; includes Workday Payroll and CloudPay 
• Proven leader directing, managing, and nurturing global teams
• Thinks analytically, focuses on the larger picture, and is able to drill into the detail and understand the impact
• Manage a high degree of change in a fast paced, complex, and demanding environment.
• Growth mindset: learning on a continuous basis as key to learning through opportunity and adversity
• Exceptional communication skills & ability to influence; ability to work effectively across all levels & layers of the organization

About the Team

The People Team's mission is to enable talent across our company to make an impact while innovating for the future. Our team is global in nature and focuses on client service while being genuine, authentic, and empathetic to employees and their needs across the organization.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid 

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Kaizen. We have a growth mindset committed to constant forward progress.

• Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

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