Exact compensation may vary based on skills, experience, and location.

We only consider candidates living locally or within the State of CA.  We do not pay any relocation expenses.

JOB SUMMARY

This position is responsible for assisting with plan review submittals from multiple clients and keeping them informed of the review status. The individual will ensure that submittals are complete and ready for the plan review staff to conduct thorough reviews. Additionally, this role includes overseeing the timely completion of reviews and ensuring that appropriate fees are charged in accordance with client contracts.

RESPONSIBILITIES

• Log in and log out all phases of plans from jurisdictions into the Plan Check Database (e.g., New Projects, Corrections, Re-Submittals, and Approvals).
• Scanning, collating and bookmarking submittal files
• Ensure all plans are assigned to a plan checker and that information is accurately entered into the Plan Check Database.
• Periodically drive to other sites to pick up or drop off plans.
• Able to learn City portals to retrieve information and update status according to jurisdictional protocols.
• Provide confidential administrative support to leadership, perform general clerical duties, and ensure the accuracy of entered information.
• Interact with internal and external customers, collaborating effectively with multiple teams.
• Monitor and respond to all email and phone inquiries in a timely manner.
• Ensure plans are scanned and uploaded to the Plan Check Database.
• Log out plans with Corrections or Approval:
  • Review plan reviewer comments and/or transmittals, editing and reformatting as needed to ensure correct contact details, plan check number, and address information.
  • Ensure comments to applicants and jurisdictions follow specific protocols.
  • Verify plans are correctly stamped upon approval, seeking guidance from plan reviewers when needed.
• Collate and prepare plans for packaging and shipping (courier or overnight).
• Track and order department supplies as needed.
• File department documents appropriately.
• Provide backup support to the Development Review Supervisor as needed.
• Perform additional tasks assigned to support the success and operational efficiency of the building department.

**Responsibilities and duties may vary depending on office location**

QUALIFICATIONS

• Two years of previous office skills
• A high School diploma, or GED is required. College, or some college is a plus.
• Attention to detail and strong organizational and time management skills.
• Experience with record keeping, document review, filing, scanning, photocopying.
• Ability to type or input data quickly and efficiently along with multitasking
• Exceptional customer service and time management skills.
• Critical thinking and problem-solving skills to identify and resolve problems in a timely manner.
• Excellent communication skills toward effective collaboration and client services.
• Excellent computer skills; Proficient in Microsoft Office and Outlook.
• Possession and maintenance of a valid Class “C” California driver’s license with a satisfactory driving record is required.

WORKING CONDITIONS

• General office environment.
• Work productively independently or in a team environment.
• Occasional overtime work is required throughout the year.
• Regularly requires working in sitting position at workstation for extended periods.
• Regularly requires working with computer for extended periods.
• Require walking, bending, and sitting.
• May require lifting up to 35 pounds.
• Must be able to travel to client sites and/or job sites. 
• Capacity to work in a fast-paced environment with deadlines and multiple projects.

Benefits Offered:

CSG’s comprehensive benefits package for full-time employees includes:

• Company subsidized medical, dental, vision insurance for employees and family coverage
• Health Savings Accounts (HSA) or Health Reimbursement Arrangement (HRA), depending on your selected health insurance plan
• Flexible Spending Accounts and Transit/Parking benefits
• Group and Voluntary Life insurance
• Long-Term Disability insurance
• Employee Stock Ownership program*
• 401(k) program with a company match*
• 15 days Paid Time Off (PTO), 12 paid company holidays
• California Paid Sick Leave (for part-time/as-needed employees)*
• Employee Assistance program
• Fitness Reimbursement program
• Professional Development program*

*Part-time employees are eligible to participate in these benefit offerings

CSG Consultants is an equal opportunity employer and makes employment decisions and provides employment opportunities based on merit, qualifications, potential and competency. We want to have the best available people in every job. CSG policy prohibits unlawful discrimination based on race, religion, color, creed, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, citizenship status, military and veteran status, age, disability, genetic information, or medical condition or any other consideration made unlawful by federal, state, or local laws.  CSG Consultants, Inc. is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application process. Any applicant who requires accommodation to apply for or perform the essential functions of a job should contact the Human Resources Department and request such accommodation.

This consent form supplements our Global Personal Data Privacy Notice For Employment and Contractor Candidates found here. We seek your consent to collect and use certain categories of personal data that may be deemed sensitive or special under Comprehensive Data Protection Laws, such as your race, gender identity, sexual orientation and the like. By consenting, you allow us to use this data in anonymized and aggregated form for mandatory governmental non-discrimination reporting and related record retention, and for our internal diversity and inclusion initiatives. This usage includes sharing the data with government bodies like the U.S. Equal Employment Opportunity Commission and potentially with third-party diversity certification organizations. Refusals to provide consent may adversely affect our ability to comply with applicable employment law and/or preclude us from continuing to evaluate your candidacy. You may withdraw your consent at any time by following the instructions, and subject to the caveats, in the notice linked above.